[Resolved] Mondelez India Foods / Cadbury India — found rotten product inside the non-expired package | |||||
Good afternoon, I am very upset to inform you that i found a rotten product inside the packet of cadbury dairy milk maha pack (Worth rs.40) where the packaging date is not expired (Pkg date 1/18 and best before 12 months from manufacturing date). I was a cadbury lover and tried every products of your company but this time i am very upset to find this kind of carelessness and inconvenience. I would be grateful if you look into this matter asap and take some suitable action for this inconvenience. I am attaching the pictures of the product with the packet. Was this information helpful? | |||||
Oct 5, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 23, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear MAparajita, We apologize for the inconvenience this may have caused you. Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards. In case you are dissatisfied with your recent purchase, enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
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