[Resolved]  Mondelez India Foods / Cadbury India — fungus in cadbury dairy milk silk

Address:Mumbai City, Maharashtra, 400018

Hi, yesterday (21st june’ 2018) bought two cadbury dairy milk silk from local store in mumbai and when i teared the wrap, found that chocolate is in white colour powder type. Then i opened second one, the same found in other chocolate too. Also, attaching the photographs for your information. It can be harmful and may cause any illness.

Kindly revert on this grievance or else have to go with further course of action.

Thank you.

Srinivas marry
[protected]
+3 photos
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Jul 23, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Srinivas,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Jun 27, 2018
Updated by Srinivas Marry
Hi,

I have not received any update from my last email dated on 23.05.2018 on money was wasted on these chocolates and also can be wasted by other people too who buy from same batch.

Also, I request you to alternatively check the samples with your distributor for QA/QC purpose.

Kindly request you to revert on highest priority.

Thank you
Jul 03, 2018
Updated by Srinivas Marry
Hi,

I have not received any update from my last email dated on 23.05.2018 on money was wasted on these chocolates and also can be wasted by other people too who buy from same batch.

Also, I request you to alternatively check the samples with your distributor for QA/QC purpose.

Kindly request you to revert on highest priority.

Thank you
Jul 03, 2018
Updated by Srinivas Marry
Hi,

Kindly awaiting for your reply...

Thank you .

Regards,

SRINIVAS MARRY.
+[protected]
Jul 09, 2018
Updated by Srinivas Marry
Hi,

Kindly awaiting for your reply...

Thank you .

Regards,

SRINIVAS MARRY.
+[protected]
Complaint comments 

Comments

Today I bought a diary milk silk (Rs 80/- PACK). When I opened, there was plenty of oil/ grease like stuff. It was between the outer pouch and film over Al foil.

I bought a Cadbury Dairy Milk from one of the stores in Noida. But when I opened the packet I found something white attached to them, .. The photos I wanted ti share but all to vain.. It can attach photo only upto 2 MB

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