[Resolved] Mondelez India Foods / Cadbury India — fungus in chocolate of cadbury celebrations pack | |||
Dear sir, On occasion of deepawali festival one cadbury celebrations pack of rs 135 was gifted. On opening the wrappers of all the chocolates (6 dairymilk and 02 five stars) were found with fungus. Only the pack of cadbury gems was fine. The photographs of chocolates with fungus is attached for reference. Kindly arrange to replace this pack and arrange to provide fresh one and inquire the reason for infected items. With regards Was this information helpful? | |||
Dec 16, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Aditya, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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