[Resolved] Mondelez India Foods / Cadbury India — Fungus in chocolates

harshal25mane

from Vadodara, Gujarat

Address:

Vadodara, Gujarat, 390001

Hi team,

I have purchased cadbury celebration on 23rd august 2016. Celebration chocolate manufactured in april 2016, when i have opened on the 23rd august 2016. I have seen white fungus like dots in 2 dairy milk chocolates over making it inedible almost 4 months before expiry date. I have also seen that among bunch of chocolates, one small dairy milk chocolate manufactured on february 2016 which was quite surprising.

I have registered complaints in email on mondelez india customer care email id on 24 aug 2016, till date i have not received any further update on the issues.

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Nov 20, 2016

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Mondelez India Foods / Cadbury India Customer Care's response Dear Harshal,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Comments

pespro

from Bengaluru, Karnataka

Consumer is advised to file complaint with the evidences to District Designated Officer (Food Safety) since the response from Manufacturer is poor

sunny5113

from Hyderabad, Telangana

I brought a Cadbury celebration pack, when I open the dairymilk it's full of fungus on all the dairy milk.i lost my money on them.how can I eat a fungus ? I paid and I lost.i did not expected from such a Big Brand.