[Resolved] Mondelez India Foods / Cadbury India — Fungus on Newly Opened Cadbury Chocolate | |
I bought Cadbury Temptations Almond Chocolate today and found it full of fungus. It has been manufactured in March 2021 this year only and is still within 9 months of "Best before duration". Batch number. Product code - I10323B But it was disgusting to find it full of fungus like this. And I also noted that mine is not the first complaint to Cadbury of fungus issue. Cadbury chocolates is something we use in our celebrations and expensive chocolates like this one are often gifted too. But if the brand is this irresponsible for its quality, I do not think it deserves this place. Because next time we wanna buy a chocolate, I cannot trust what will come out. And how do I even know the one that appears fine on the outside are not actually of poor quality. The company is responsible for this poor quality issue and my complaint must be postively addressed and solved. Was this information helpful? | |
Sep 7, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 02, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
| |
Add a Comment | |
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Post your Comment