[Resolved] Mondelez India Foods / Cadbury India — Got spoiled chocolate | |||
We are residing in Mandavelipakkam, Chennai. We bought Dairy Milk on 4.12.2020 at our nearest Nelgiris Store... My daughter opened that pack and eat 2 bars, then she informed us that the chocolate taste is not good. When we check we found that its spoiled but manufacture date is 02/20 best before 12 months. While seeing the bars we were shocked it is look like infected by fungus... its highly disappointed about the product. Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Dec 07, 2020 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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