[Resolved] Mondelez India Foods / Cadbury India — I am complaining about the Cadbury Dairy Milk Silk (smelling very badly) | |||
Sir i bought a silk oreo from my nearest shopkeeper at july 09, 2017 and give it to my student. when he open the packaging of product it was smelling very badly. when I go back to shopkeeper at july 09, 2017 to change the product he refused to change the product. I asked the reason why you are not changing the product than he replied the product is completely in open condition and half of the quantity of product has been consumed and said The Cadbury India does not change the product when it has consumed condition. Product code-I70317 Mfg -03/17 MRP-75 Was this information helpful? | |||
Aug 13, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jul 10, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Soumitra, Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Thanks,
Soumitra Dodia,
Phone No. [protected]