[Resolved] Mondelez India Foods / Cadbury India — Im complaining about not getting my refund back even after 6-8 business days

[Resolved] Mondelez India Foods / Cadbury India — Im complaining about not getting my refund back even after 6-8 business days

R Rohith S Bobby Aug 10, 2022 Aug 14, 2022 This thread was updated on Aug 14, 2022

I i have ordered a product form the site and it was not confirmed for the first time. but the money got deducted from my account. Then i got a email from the website form cadbury gifting that the deducted amount will be refunded within 6-8 business days. I ordered it on 1st of August and i haven't got the refund yet. Please do the needful as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
Sep 15, 2022 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 14, 2022 Mondelez India Foods / Cadbury India Customer Care's response Thank you for your enquiry. We sincerely apologize for the issue you faced. There was an error in completing the payment transaction and hence the order got cancelled in our system. We have initiated a refund for your order[protected] refund initiated on 13th August, 2022. The amount of Rs 950/- shall be credited to your account within 6-8 business days. We request you to kindly visit our website https://www.cadburygifting.in to place a fresh order. If you have any further queries, please contact us. Looking forward to receiving your valued orders.
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