[Resolved]  Mondelez India Foods / Cadbury India — Missing item inside the pack

I bought a 6 piece chocobakes of cadbury. But upon opening the pack only 5 pieces were found inside.

Complaint was made and their customer service executive says, i will come and give you the 1 piece missing, but they refuse to provide an email acknowledging that they made this error and that they will take measures to prevent such in the future.

But they are refusing to acknowledge the problem officially.

It seems that there could be a larger problem at hand and they dont want to accept.
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Oct 31, 2023
Complaint marked as Resolved 
NOT RESOLVED. THEY ARE LYING. THEY HAVENT SUBMITTED ANY LETTER ACKNOWLEDGING THE ERROR AND NEITHER HAVE THEY REPLACED THE WHOLE NEW PACL. THEIR PERSON SAYS I WILL GIVE YOU ONEMISSING PIECE.
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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