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Mondelez India Foods / Cadbury India

Mondelez India Foods / Cadbury India — My order is not shipped yet inspite of delivery date is passed.

My order number is[protected] and it was supposed to deliver by 20th November but it is not shipped yet and customer service representative doesn't have any information regarding shipping.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Nov 24, 2020
Mondelez India Foods / Cadbury India Customer Care's response We sincerely regret we could not execute your order timely. We have therefore cancelled your order and are arranging for full refund. Please note it will take 8-10 days for the payment to reflect in your account.
Nov 24, 2020
Updated by niluj You are playing with emotions of customer i have ordered it for event and you simply cancelling oder and telling that you are refunding money is that enough.
If you can't fulfill the requirement of customer then simply stop receiving order.
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