Mondelez India Foods / Cadbury India — Order not dispatched and no tracking fraud from cadbury

Dear sir recently i exchange 450 nothing coin with a ear phone but they show your goodies were dispatch soon but its already 4 and no dispatch email or sms come and my nothing coins are already taken so i don't even have my coins and no earphone its totally unfair so please help me thanks.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Bro did you got some reply from the company

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