[Resolved] Mondelez India Foods / Cadbury India — poor quality of chocolate | |
This is to inform that the dairy milk chocolates brought by us recently was crushed and stale Furthermore in a 40₹ dairy milk chocolate there are 8 pieces however the chocolate received by us had only 6 of them. That too were crushed and tasted weird and were even discolored. Kindly rectify the product as it has a large consumer base in india. Thank you Was this information helpful? | |
Nov 8, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 08, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Risha, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
Thank you.
I like your product.
It is very tasty.