[Resolved] Mondelez India Foods / Cadbury India — Powdered chocolate
A
Akshita Goyal
from Delhi, Delhi
Address:
10092
Website:
Cadury india
Sir,
I bought a box of cadbury diary milk (Rs. 25) in mid august with code no. - k60404 dated 04/16 b2 from my near by store. All the chocolates were in powdered form and having bad smell. Even on melting the chocolate instead of smooth texture, small granules are there. Its very disappointing. Such quality is not acceptable from your company. Some action needs to be taken. I need an urgent reply.
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Sep 19, 2016
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Mondelez India Foods / Cadbury India Customer Care's response Dear Akshita,
Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details.
Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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