[Resolved]  Mondelez India Foods / Cadbury India — product packaging

I have noticed that all the cadbury products or at least almost all cadbury products have these extra layers of packaging which are not needed and are a waste of resources. For instance, all the dairy milk silk's packaging consists of a minimum of three layer out of which one is plastic, one is aluminum foil, one is paper. According to me and many others there is absolutely no need for the aluminum and paper wrappings especially the paper which serves no purpose at all. I would request cadbury to work on this issue. By removing these two layers of packaging, a lot of resources are saved and the earth is less harmed. I am no businessman but i think this would also bring down the cost of the product, reducing the cost of those two layers of packaging. Also is the cost is lowered the sales might increase. I may of course be wrong but speaking from an environmental point of view, i believe that these two useless layers of packaging need to leave the product.
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Aug 9, 2021
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Hi,

We thank you for your valued feedback and appreciate that you have taken the time out to contact us. The extra layer of packaging is to provide adequate protection to the product during transit and storage in the distribution chain. Look forward to your continued patronage.

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