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Mondelez India Foods / Cadbury India

Mondelez India Foods / Cadbury India — Quality of Eatables/Stale Products

It is very disappointing that I am getting stale chocolate From Cadburys / Mondelez (though date is within shelf life) but the flavor is pathetic as old nuts/stale have been used. I anyways will not purchase any Cadburys Products now but this is disgusting that you are playing with innocent people by selling stale Products. I purchased 2 Diary Milk Silk-Roasted Almond this Sunday(8th Jan'23) and after a bite, immediately it was choking my throat with stale flavor and smell. This is second instance that happened in last 2 months.
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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Email is not sent to [protected]@mdlzindia.com, as this seems incomplete address. Though I already wrote on 11th Jan'23 to your customer care and suggestion mail ID but they don't pay heed
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