[Resolved]  Mondelez India Foods / Cadbury India — received an empty wrapper

Address:Pune, Maharashtra

I am always satisfied by the cadbury products but this was mere disappointment. Few days back i bought a cadbury monster gems box, the ideal packing is two monster gems in one wrapper but inside i have received an empty wrapper (With no gems) inside it and a wrapper with only one gem inside. This is not expected from such a brand. Kindly compensate and resolve this problem.

Thank you.
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Oct 14, 2018
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
Mondelez India Foods / Cadbury India Customer Care's response
Dear Riya,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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