Mondelez India Foods / Cadbury India — Salesman not taking timely orders also delivering damaged products

This is Om Prakash Branwal, owner of Branwal Store, UID : 2019306, situated in Bandhu Nagar, Birsha Chowk, Ranchi, Jharkhand 834002.
Our contact -[protected]
Our email: chandan[protected]@gmail.com

Our shop comes under Akshoy Distributor, situated at Sahu Complex near Sakshi Upwan Lahkothi Road, Ranchi and they takes orders from us and delivers products.

Our complaints are as follows:
1. Salesman doesn't take orders on timely basis. He creates gaps of 10-15 days in two orders, also, he doesn't visit us much to take orders properly and tends to take orders on calls only.
2. Dispatchers delivers products damaged and in less quantity as to what was ordered. Like if we have ordered products of say Rs.10000, they only deliver goods of Rs.6000 or so. This creates problems for us in achieving targets given to us on monthly basis and this results loss of schemes for us.