[Resolved] Mondelez India Foods / Cadbury India — silk oreo that seems expired and oily | |||
My kid bought 2 oreo silk from neighborhood shop. The wrapper did not carry expiry date on both packets. On opening it realized - the inner wrapper was too oily, it smelled of oil that may have been stored for years kind of smell. It appeared as if it was a melted one which later got hardened (The cut lines of cubes were missing). Why are shopkeepers encouraged to sell faulty items with wrong promises. Was this information helpful? | |||
Dec 6, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 26, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Liji, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards. All our products are totally safe for consumption. We are concerned to note your comment and would request you to provide specific details to us. Please write to us at [protected]@mdlzindia.com providing us with your purchase and contact details. We have enjoyed consumer confidence for over 70 years in India. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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