[Resolved]  Mondelez India Foods / Cadbury India — Spoiled product-silk oreo

Address:Mumbai City, Maharashtra, 600039
Website:mondelez india foods pvt ltd

I purchased silk oreo on 27.5.2017
i have almost 7 dairy milks all seven long days for 20days in a month
i love it taste "marvellouos"
today i got oreo
and it is totally oily inside and smells bad
i went and asked the shopkeeper about it
he refused to take any action and asked me to contact customer care
The lot no, packed date and M.r.p, all are faded, is this any malfunctioning thing?
im totally pissed now
75 bucks are wasted like something
take care about it
respond asap
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2017
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Mondelez India Foods / Cadbury India Customer Care's response
Dear Kush,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards. In case you are dissatisfied with your recent purchase, please help us to understand your concern better. Request you to write to us at consumer.service.[protected]@mdlz.com providing us with your purchase and contact details along with your reason for dissatisfaction. Assuring you of our best services.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information