Mondelez India Foods / Cadbury India — Spoilt chocolate Bar

I purchased a bar of chocolate (80 grams Cranberry flavour cowting 100rs) on 28th March 2023 from a nearby mall. However never experienced that i end up opening a bad quality chocolate and that too looked less than a complete bar. This is not just acceptable. Have even tried calling their Helpline number, but just no response and the call drops.
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Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. We would like to inform you that our toll free number is working properly and we are receiving calls on this [protected] number. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd).

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