[Resolved] Mondelez India Foods / Cadbury India — The chocolate I bought.. Doesn't look edible
M
Mubatariq
from Lucknow, Uttar Pradesh
Oct 18, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
Address:
Mumbai
I bought a chocolate.. Bournville and when i opened the packet the chocolate was spotted and was crumbling and was hollw from inside... I don't think it's safe to eat it.. Is has some white coating... And according to the details provided on the packet it wasn't expired...
I have photos of it bt it can't be uploaded dur to it's size..
It would be helpful if you contact me though e mail.
[protected]@gamil.com
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Nov 25, 2022
Complaint marked as Resolved
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2022
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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