[Resolved] Mondelez India Foods / Cadbury India — Unsatisfactory product | |||
Hi.. I'm rila from chennai.. This is regarding your cadbury celebrations chocolate box that i bought from a shop here near my house.. Id like to bring to your notice that the chocolates in my box tasted soo bad i doubted they were stale and checked for the expiry date but thankfully they were fit for consumption.. This was bought as a gift for my niece's birthday.. She complained of a medicine like taste and asked me to taste that's when i thought i really needed to complain about this.. The smell of the cardboard or i don't wat is so strong in the chocolates.. Im really disappointed.. Cadbury was always my goto option for gifting and here i am wondering if all my gifts tasted this bad.. Really disheartening.. I've attatched pictures for your reference.. Unfortunately i do not have the bill. I bought these just yesterday. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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