Mondelez India Foods / Cadbury India — Very bad taste and discoloration and dots like spots | |||
Today my kids bought Dairy Milk Silk Chocolate Code K0111B1 packed 13/11/20 best before 12months, Net wt 150g from "Family Departmental Store" BRS Nagar Block B, Ludhiana. As they opened its wrapper, they were shocked to see its colour as it was discolored with patches of small dots like spots all over. (Pics attached) After seeing its colour, it wasn't looking good at all. Then my kids broke one small piece from the corner and then tasted it. Its taste was horrible. This is very very bad on your part. Why are you selling such a bad and defective products in market. Why are you playing with ou r health. Hope you understand how bad it is to play with the health of kids. Such things has put a very bad impression of the Cadbury India in our minds. I hope you will definitely replace the bad chocolate with the fresh one and do not sell such bad chocolates in future. AWAITING YOUR EARLIEST POSITIVE REPLY. Nitin Aggarwal House no.228-block "C" B.R.S. Nagar, Bhai Randhir Sigh Nagar Ludhiana 141012 Mob: [protected] Note: pics are not getting attached here it shows some error Was this information helpful? | |||
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
We thank you for writing to us. We welcome feedback from consumers and all our packs carry the toll free number and email id where consumers can reach us. We are deputing our sales officer to visit you to examine/collect the product. Assuring you of our best attention at all times.
Reply
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013