[Resolved] Mondelez India Foods / Cadbury India — Worms in Silk Mousse code I20418C3 Pkd 18/04/2

Pravin Dattatraya Pisal

Sep 24, 2022

Address:

8,BIMAL APARTMENT HINDU FRIENDS SOCIETY ROAD,NATWAR NAGAR

I am Pravin Pisal, received a gift chocolate from one of my friend in Mumbai, she purchased it from Global Chemist, Shantivan Borivali east.

My Son, consumed the half of the Chocolate and found whitish threads similar to Cob web and found live worms in the chocolate. Code mentioned on the pack is I20418C3 with Packed date 18/04/22 and best i[censored]sed by date is 13/01/23.

I rushed my son to my family doctor for further advise but very very much disappointed with such a bad quality of product sold in Indian market by such a big multinational like Mondelez.

I have kept the same pack and half chocolate with me, please contact me urgently on [protected] or send your person on below address:

Pravin Pisal
8, Bimal Apt, Natwar Nagar, Hindu Friends Society road,
Jogeshwari, East, Mumbai 400060.

A disappointed Consumer,
Pravin Pisal

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Nov 4, 2022

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Sep 24, 2022

Updated by Pravin Dattatraya Pisal I have a video of worms, can not able to attach it.

Verified Support

Sep 26, 2022

Mondelez India Foods / Cadbury India Customer Care's response Thank you for writing and we sincerely regret that you have had an unpleasant experience. Our Consumer Conversation Executive will call upon you soonest. Assuring you of our best attention at all times.