Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Mondelez India Foods / Cadbury India — wrong item delivered

I ordered an item from their website https://www.cadburygifting.in/ and they delivered me a wrong item of low cost and totally defected and diffrent item which i has been ordered and they are not responsive and i send many emails to customer support team and doing call but they are not responsive. Even i talked once with their customer executive nikita she told me to send a mail regarding this issue they are responsd to that email with in 24 hours and action will taken within 48 hours its has been long time now no reply was received from their side and customer support they always make a fool dont give me a proper status regarding this issue

wrong item delivered
wrong item delivered
ADVERTISEMENT
Complaint marked as Resolved Jun 9, 2020
They Refund my money

Complaint Status


[Feb 16, 2020] Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

I bought a Cadbury diary milk silk Oreo flavoured, which was faulty. I've attached the image below. It's a waste of money if such things happen.

How many days they took to deliver your order ????

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Mondelez India Foods / Cadbury India
    Customer Care Service
    Customer satisfaction rating
    53%
    Complaints
    1000
    Pending
    48
    Resolved
    480
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
    ADVERTISEMENT