MoneyTap — Every Month my EMI got debited on 5th of month but Moneytap team giving incorrect information to CIBIL and other Beauru

Address:

Bangalore

Every Month my account gets auto-debited with the EMI amount on 5th of the month. It gets updated in the App in 2-3 days.

I have all the payment screenshots and the App update Screenshots of Moneytap.

But from Jan 2021 they have been giving the wrong updates to the CIBIL and other financial Institutions due to which My CIBIL score has come down by more than 100 points.

I have raised a mail in April month for their incorrect data submission. But after almost 4 months still there is no change in the Records.

I have badly suffered with my Credit Score due to Moneytap.

The biggest fraud company. They dont have a customer care number and when you mail to them they are least bothered. Always says they are looking into it.