Monginis Cake Complaints & Reviews

To,
Area Manager,
Monginis,

I had made an order (order(s) #[protected] on 20.06.2016 which includes 1.0) Macaroon Swirl Cake (INR 1200) + Lovable Tulip Blooms Chocolate Bouquet (INR 750) + Delivery charges (INR 100) which made an total order of INR 2050.

We received the order on 21.06.2016 beyond the agreed time, in addition to that delay, the order was incompletely delivered with only cake....

Sir i have purchsed 31.05.2016 black forest half kg cake at rs. 360/- at kharghar monginis shree sai enterprises, shop no 10, crystal plaza sector - 7 kharghar navi mumbai tel no[protected]. The shop seller taking extra money for knife rs. 10 /-. But before five days i was purchesed same cake at nerul monginis they taking same price with nkife. Rs 360/- now i want return the extra cost. Rs 10/-...

Hi Sir,

I have ordered Four cakes from monginis on 5th May 2016 order no is WEB- 250998 the cake which they delivered was stale and I have ordered all egg and they delivered Eggles I have ordered different types of cakes but they delivered me 2 same cakes I can't expect such type of service from Monginis I want refund of my money or else I will move to consumer court against monginis I have kept the sample of all the cakes...

Hello, I purchase a cake from near kaspata vasti Monjinish store, Pune yesterday on the date of 1st may2016. It is tottly unhealthy n too much hard . The cake was spoiled my birthday so what can i do plz inform me...and when I called the they said bring it back will exchange it and they need that old cake for tasting .when I send that cake the owner said it's OK and it's fresh cream and the taste will be like that and talk very rudely .it's...

I purchased three pastry for my mom dad 24th anniversary.I told the salesman to write 24 on pastry, he refused to write and said we only write this on cakes.what rude behavior was it? What policy does monginis follow?.About the pastry which I bought was awful not at all fresh and was so hard .Despite of asking him whether the cake is fresh, it tasted pathetic....

Yesterday i.e. 31.03.2016 i went to monginis shop at Gol Maidan, Ulhasnagar shop to purchase pineapple cake for one of our employees birthday. After cutting the cake we had as usual sharing of cake piece to one and all. But to our surprise one of our employee found an iron nail in one piece..This is pathetic....

I purchased a choclate cake on 21st january 2016 and no wonder it was worst cake we have ever brought.It smelled disgusting and un-eatable.Further on 29th february 2016 we ordered 3 chicken pan pizza and where not provided with the service as the bill amount was Rs.105 and he refused to provide change.Moreover vendors behavior was very rude and non-cooperative.
Venue-monginis, kalamboli, navi mumbai. pin code-410218....

I purchased a cake and it was stale. it was an important day and we very having fun.. but as we started eating the cake all o[censored]s got upset.. unfortunetly we had to stop our celebration as the cake was stale.....

Monginis you should stop your online delivery services to Goa. You charge your delivery charges of Rs.100 and you expect us to go and receive the order ourselves. I had ordered a cake for my boyfriend to be delivered on Valentine's Day as a surprise to him. Instead you call him on the day of the delivery and inform him that the cake cannot be delivered by you and ask him to come pick it up yourself. Making him wait for your delivery truck...

Sir / mam
I have purchased blueberry cheese cake from monginis retail shop
its was bed smell in cake cream and even base was not baked properly.
I returned that cake in next day morning to that retail shop and he said that they will give feedback within two days and still i didnt got the feedback and money back.
Me and my brother visited twice yet to that shop but they are not giving proper reply.
my complain...

I bought a half Kg pineapple flavor cake from Dapodi outlet (in Pune, Maharashtra) of Monginis on 6th Feb 2016. The shop owner charged me 340 Rs for it. I asked him if rates have increased? He answered that yes rates have been increased from 1st Feb. I purchased the cake and got the bill from him. I enquired the rate of same cake from other outlet in nearby area (Pimple Gurav). They told me the correct rate of 300 Rs. Rates are fixed by the...

I bought a monginis swiss roll which was firstly expired and then when i went back to the shopkeeper to return the same he started arguing and shouting on me.the shopkeeper is in mumbra kausa near talao near shimla park next to fala complex popularly known as buddhe ki shop. kindly take a strict action against him he usually keep expired products in his shop. My email id is mariya.[protected]@yahoo.com...

Im very fond of cakes and thought i would have lots during this trip to India. Bought 1 for my aunt's birthday and i made sure to mention non veg cake. Because the veg cakes are little hard. But this lady with all her attitude packed a veg cake and we noticed when it was opened at my aunt's house.
Today I asked my father to get a pastry from Monginis and he again asked for a non veg cake but i guess this store is stocked with veg...

Sir i had purchased a pastry in morning 31st dec 2015 from jogeshwari east satellite building which happened to be stale atleast 2-4 days old inspite of telling them the same the concern person was not ready to agree and kept on trying to convince me that its not stale. I want someone from monginis to keep a check on the quality of food that is consumed if they do not wish to hamper its brandname....

I stay at barasat. Kolkata - 700124.near chapadali more. I visit monginis cake shop there almost regularly. And almost regularly I had to face misbehavior of the shop owner. The only reason I go there because of the quality of cakes and lack of cake shops in the locality. But today the person crossed every limit. He misbehaved not only with me but also also with my father. I cried after hearing his words. Don't know what he thought of himself....

As I have been customer since many years I never had any issue with any of your any outlet, but the outlet in kalachowky near cotton green station is selling stale product.day before yesterday I bought roasted almond pastry, I was hard as rock. It's not just me people in my locality are facing same problem, I expect proper actions to be taken ....

28th September 2015, as i had my visit to the Govandi east outlet of the Monginis cake shop, i saw a potato wafers packet of Jaibhavani a pack of 500 grams served at the shop i asked the person that is this the Monginis product, so the reply was yes and i purchased 2 packets of 500 grams each which cost me 160 rs in total. when i came home i saw that there was a wafers were having a foul smell and also some pieces were carrying green fungus...

Hello, I purchase a cake from Shop No. 54, Royal Arcade, Varachha Road, Oppossite Sarthana Zoo, Sarthana Jakatnaka, Mani Nagar Society, Nana Varachha, Surat, Gujarat 395006 yesterday on the date of 25th july 2015. It is tottly unhealthy n too much hard . The cake was spoiled my birthday so what can i do plz inform me....

My son likes cakes from this brand we r continuously buying it from branch located near home but this time we went to prozone mall aurangabad where we found very in hygiene condition still we buy one pastry form my son and he got seviour somouch infection I appeal to company pls visit to this stall and get conformed what type of food they supplying under this brand... Bcoz I HV purchased one puf for me that I also throun up in been......

yesterday (i.e.[protected] i went to the monginis cake shop lovelina enterprises shop no 1 near post office, s.v. road, andheri west mumbai 58. around 8.30 p.m. i ordered 1 kg black forest cake for my kids bday and i went to home. at the time of celebration when my kid cut the cake and th plates are served, I took one bite of the cake and had to spit it out as it was tasting totally rotten. its ceam also taste like a tart.after that itook...