Submit a Complaint
Claimed

Monginis Cake Complaints & Reviews

www.monginis.net
1
Last updated Mar 14, 2024
Complaints 305
Resolved
49
Unresolved
256
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to Monginis Cake

Having problems with Monginis Cake?

File a complaint and get it resolved by Monginis Cake customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Food
Monginis Cake

Complaints recently resolved by Monginis Cake customer care

View all complaints

Most useful Monginis Cake reviews

Featured Monginis Cake consumer stories

Monginis Cake reviews & complaints page 15

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sukalyan Roy
from Bhubaneshwar, Odisha
Jan 1, 2012
Resolved
Report
Copy
Resolved

Stone Chips found

Address: West Bengal

I had brought a Monginis Plum Cake 500 gm from an Monginis outlet in Kolkata having batch number 1108. Date of Maufacturing is 15/11/2011 and is best before 60 days. This was brought by me on the 25th December 2011.

While having a piece of the cake, to my horror, I found two small stone chips that hured my teeth while chewing. It was clearly embedded in the loaf and was not visible to the naked eye.

I shudder...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chayan lal
from Kolkata, West Bengal
Nov 4, 2011
Resolved
Report
Copy
Resolved

customer service

Address: West Bengal

Hi everybody.This is chayan debnath from kolkata ,behala.I am working at bank as a senior officer and i am a big fan of monginis.I use to purchase daily from different stores of monginis.But today i really got a bad experience from one of your storesSHAKHERBAZAR.BEHALA. Firstly i ordered one chicken cutlet and sauce and planned to take four cakes of value 80.My total bill was 111.When i went for paying, your employee told me that he had no...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
satishj
from Mumbai, Maharashtra
Oct 11, 2011
Resolved
Report
Copy
Resolved

NON DELIVERY OF BIRTHDAY CAKE

Address: Mumbai Suburban, Maharashtra

Order Memo number 91681 for a cake to be delivered on 11/10/11 at 11:30 order booked on 10/10 with full advance payment made.

At 1pm, 1 & half hours after the commited delivery time with guests waiting at home, when I approached the store, despite admitting to have received the delivery from Mongini's on time at 10:30 that morning, I found to my horror that the shop attendant was actuially looking through the various...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun bhalerao
from Mumbai, Maharashtra
Sep 18, 2011
Resolved
Report
Copy
Resolved

arrogant behavior

Address: Thane, Maharashtra

dear sir/madam,
today i went to buy a cake form a shop name KNC ENTERPRISES (koparkhairane)
navi mumbai but the staff over their are very disappointing one of the staff name moshin had given the bad words too (tere baap ka naukar hoon kya) i want you take a serious action against this and accnoledg me.

regards,
arun bhalerao.
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
altaf43
from Delhi, Delhi
Aug 11, 2011
Resolved
Report
Copy
Resolved

Stale Cake with Fungus

Address: Mumbai City, Maharashtra

yesterday (10th August, 2011), my wife bought a Pastry (cake) piece for my son from the Monginis Cake shop located at Monginis: The Cake Shop, 53, Clare Road, Saifee Court, Byculla, Mumbai. Normally my son would consume the complete piece of cake, but yesterday he did not eat it fully but left the bottom part saying that he doesn't like it. This was very unusual for my son to say that, so my wife observed it very closely and to her shock,...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rohit142
from Delhi, Delhi
Jun 28, 2011
Resolved
Report
Copy
Resolved

Failure of delivery

Address: Thane, Maharashtra

We had booked a 3 kg cake for my daughter's first birthday which was on 20th March from Monginis, Thane (W) Naupada franchaise.
The booking was done a week in advance and we had confirmed with them that they would deliver though it was a festival day "holi".
Advance amount was payed for the booking.
To our surprise, when we went to pick up the delivery on 20th march at the specified time, we were told in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manisha chaudhary
from Mumbai, Maharashtra
Apr 28, 2011
Resolved
Report
Copy
Resolved

spoilt black forest cake

Address: Mumbai Suburban, Maharashtra

On 26th April I bought an Egg less Black forest heart shape cake from Monginis Juhu Market Shop. We cut the cake and distributed among kids. While eating that cake the color of cream was yellow and the taste was sour.
When we went to the cake shop the shopkeeper refuse to pay us back. And provide us the complaint book. But I have neither received the copy of complaint nor complaint number.
I have paid Rs.250/- for it and I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
savimontu
from Chennai, Tamil Nadu
Mar 30, 2011
Resolved
Report
Copy
Resolved

stale pastries

Address: Mumbai City, Maharashtra

on 30th march 2011, I bought two pastries from wadala monginis and sadly both the pastries , choco delight and pineapple cream were stale and hard. this is the first time it has happened. I bought chicken culets and chicken puffs along with it but those were fine.
I have always been lover of monginis but this episode has put it in my bad books and i wil be reluctant to by it next time....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shobhitkansal2002
from Roha, Gujarat
Mar 11, 2011
Resolved
Report
Copy
Resolved

OVERCHARGING AND NO CASH MEMO

Address: Pune, Maharashtra

there is a monginis outlet in auandh. right opp to sony ericsson showroom. none of the cakes n other items have the price tags on them. n they charge any price they want for the cakes. ! all other outlets have standard prices for various types of cakes...please take strict action against them..they even threatened me to beat me up....when i criticized them for their rude behavior and irregular prices...THEY even refused to give me the cash...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jude.fernandes
from Mumbai, Maharashtra
Feb 28, 2011
Resolved
Report
Copy
Resolved

extra charge on bags and goods

Address: Mumbai Suburban, Maharashtra

I purchased a few pastries and pattices from monginis (vikhroli east) and during checkout the guy asked us to pay Rs 3/- extra for the monginis bag. He said that monginis has asked him to charge Rs 3/- extra on every bag they give out. On contrary he charges Rs 2/- extra on any goods purchased

I went to monginis vikhroli (west) and they did not charge anything like that. Their prices were Rs 2/- lesser compared to the one in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abbas20
from Hyderabad, Telangana
Dec 2, 2010
Resolved
Report
Copy
Resolved

Undelivered Cake - No refund.

Address: Hyderabad, Andhra Pradesh

I have to agree to the above. I too have faced an issue with monginis. I had made an online order for a cake form hyderabad to be delivered to a friend in Bangalore on the 2nd of December 2010. Before placing the order, I called up their mumbai head office to confirm if the delivery would be made on my desired date and time between 2PM and 3PM. The concerned person - Sona Acharya, assured that the delivery would be made as per request and...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
sherin1488
from Chennai, Tamil Nadu
Nov 16, 2010
Report
Copy

sold a spoilt cake

Address: Mumbai City, Maharashtra

Bought a cake on the 15th of Nov 2010 to celebrate children's day with my nieces and nephews. the cake was crumbly and there were white spots u see when d butter is gone bad. And the shop keeper kept blaming me that it was my mistake.......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
cpati46
from Pune, Maharashtra
Nov 5, 2010
Resolved
Report
Copy
Resolved

don't buy from monginis online

Address: Maharashtra

dont ever order online with Monginis as they dont deliver on time and there is no one who is there to address to your complaints.
if you ask them what time they will deliver they will tell you from 11am to 5pm by this only you come to know what is level of customer service with these kind of answers.
IF YOU WANT TO WASTE YOUR MONEY THEN ORDER WITH MONGINIS...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hgkwatra1975
from Mumbai, Maharashtra
Aug 22, 2010
Resolved
Report
Copy
Resolved

Black Forest Cake 1/2kg

Address: Mumbai Suburban, Maharashtra

Monginis Cake ( black Forest 1/2kg).
I had brought Monginis Cake from Monginis Cake Shop (Vasant Garden,Swapna Nagari, Mulund (W), Mum 80) on 21st August 2010 for My wifes Birthday at 9.30pm,
We had cut the cake & distrubuted to family members, then we came to know that
the Cream on The Cake was Smelling though it was late due to night, I went to the Shop for replacement on 22nd Aug 2010 in morning & requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babin
from Kolkata, West Bengal
Aug 6, 2010
Resolved
Report
Copy
Resolved

taking more price than MRP.

Address: North 24 Parganas, West Bengal

sir,

i, mr. sandipan ror, is here to put a complain against monginis cake shop at khardaha area, i take 1 rosemeri(paist) and 1 pepsi 200ml cold drinks from monginis cake shop c/o 22,i.c.road,rahara,kolkata-700118(ph no [protected])on 06/08/2010 at 7.30 pm.they take total 30rs charge from me, the breakup is like............

1/ one rosemeri item.................. 20rs
2/ one pepsi 200ml.....................10rs.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
SAURAV DUTTA
from Kolkata, West Bengal
Mar 23, 2010
Report
Copy

selling old stock

today 23.03.2010 i have brought a cake from monginis shop .That cake was totaly full with fangas & i have the sample for a proofe.I had complaint to the shop keeper but he denied. After all he is selling the same batch cake to another customer.It is a very unhealthy...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kanchan Goel
from Mumbai, Maharashtra
Mar 18, 2010
Resolved
Report
Copy
Resolved

Spoiled a birthday party and unapolegetic !!

It is my mothers birthday today.Last evening my sister bought an eggless chocolale brownie cake for Rs 220 from monginis shop situated in mulund in sarvodaya nagar.

To my surprise when we opened the box at 12 pm last night, there were three pastries instead !!

Today when i went to the particular shop to return the pastries and get my cake,they say (a particular employee called anil)tha t they gave what we asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
KIRAN D THAKAR
from Pune, Maharashtra
Mar 10, 2010
Resolved
Report
Copy
Resolved

BIRTHDAY PARTY SPOILED

I HAD ORDERED (ORDER NO. 9425) A CAKE FROM MONGINIS (SAI ENTERPRISES), EVERSHINE CITY, VASAI (EAST) OUTLET FOR 07TH MARCH'2010.

ORDER WAS FOR 4 KG EGGLESS CAKE @RS. 480/= PER KG.

DESIGN WAS GIVEN BY ME AS THEY SAID THEY WILL MAKE A CAKE AS PER ANY GIVEN DESIGN.

THE DESIGN GIVEN WAS A BARBIE DOLL WITH PINK BACKGROUND,

BUT WHEN I SAW THE CAKE IN THEIR SHOP JUST HALF AN HOUR...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahendra D
from Mumbai, Maharashtra
Feb 15, 2010
Resolved
Report
Copy
Resolved

Chocolate Cake - Valentine Special

Hi

A very bad experience with me specially from Monginis.

On 14th Feb 2010 I visited Monginis Store, Hadapsar Branch, Pune.

We Buy Chocolate Cake Valentine Special for Rs.230.00.

Wow what a hard cake. I ever tried this, Its like waste of my money & occasion.

These useless people are they don't know how to serve customers the rough language & cakes...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
reena
from Ahmedabad, Gujarat
Jan 5, 2010
Resolved
Report
Copy
Resolved

5 days stale cake given and pests filled counters

On 3/1/2010 i purchased a 1 kg ferrero rocher new year cake from Aundh monginies in Pune.That cake was 5 days stale.their counter contains crickets on a large no. and mice and rats.They have no price tags on the snacks.Some cakes at other monginies costs Rs.380 while they charge Rs.450.This is an extreme profit and is unfair.I recommend you all that please do not buy cakes from there.As the cakes are 1 week stale....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Monginis Cake related businesses

Harvest Gold
1
(56)
India Supplement / CHK Industries
1
(2)
Mother Dairy
2
(942)