Monginis Cake Complaints & Reviews

I went to monginis cake shop (Palace road, Rajkot, Gujarat) with my pet dog . There was other customers but my pet dog was sitted in corner and after they went the shop worker told me that put your dog outside. Why he didn't told me in front of other customers? After that he said first put your dog outside thn i will take order. I went to shop by walking from my home it's 20 minutes by walking. So if i want to order i have to go home to drop my pet and thn again i go to shop ?? Monginis shop dont have any hook outside to tie belt. Where should I tie my dog outside ? And to noted my dog haven't spoiled shop not barked to anyone or teased anyone in the shop. If animals are not allowed the cake shop should place the board outside the shop "animals are not allowed " . Do they behave like this with customers?? No value for customer. Every shop who don't want to allow animals should put board outside "animals are not allowed".

I went to monginis cake shop with my pet dog. There was other customers but my pet dog was sitted in corner and after they went the shop worker told me that put your dog outside. Why he didn't told me in front of other customers? After that he said first put your dog outside thn i will take order. I went to shop by walking from my home it's 20 minutes by walking. So if i want to order i have to go home to drop my pet and thn again i go to shop ?? Monginis shop dont have any hook outside to tie belt. Where should I tie my dog outside ? And to noted my dog haven't spoiled shop not barked to anyone or teased anyone in the shop. If animals are not allowed the cake shop should place the board outside the shop "animals are not allowed " . Do they behave like this with customers?? No value for customer. Every shop who don't want to allow animals should put board outside "animals are not allowed".

On 1st January I ordered cake from their website, selected nearest branch, paid through online banking.
Money got debited but I did not receive the order.

Dear sir . I m from karad district satara state maharshtra.
I love mongins product since 1995 as i started eating when I was in Mumbai.. in my town name karad your authorised vender selling expiry product to customer misguiding them on date .this shopowner is big fraud to mend money using wonge information . This has been noticing many times now.
I request please look into matter seriously as they have been manuplating manufacturing date to your loyal customer.
This very serious issue .
I look farward fair action against them .
Thanks and regards
I lookfarward t

On the occasion of my birthday on 29th, our company ordered a cake from a local monginis shop and sent it to my home. shop address : Monginis Cake Shop. Shop No 17, City Mall, Kalyan Rd, next to Pendharkar College, Azde Gaon, MIDC, Dombivli East. We were only 7 family members on that birthday. Five of them ate the cake. From the next day, my wife and son started vomiting and my nephew also had the same problem. The other day my sister and I had terrible loose motion. Four people recovered but my condition was serious. I was cured by being admitted to a "day care" with Dr. Sachin Bonde for food poisoning treatment and under observation with saline, injection and pills. But my sister is till facing this problem.
My other sister and Bhaoji didn't eat the cake because they were diabetic and they didn't have any problem. This cake was very spoiled. At that time we didn't know anything because it looked good from outside. I am going to register a complaint against Monginis so that this kind of incident does not happen again to another family.
-- Vinod Hule
Dombivali west

We Have ordered photo cake for my wife birthday but after having one bite, we were sure that cake was stale .

The cake which we purchased from kamothe shop was not good
Me and my wife vomitted yesterday and today morning.
Still we are not well.

I placed my order through your website at 2:15 Pm today (01/01/23)
The money has also been deducted from my account, but there is no information about the order on your website.
I had put the address of your JB Nagar branch, I called there also they are saying they haven't received any such order.

Request you to please look into it as soon as possible, and get me my order details

Today I had bought Rasmalai cake from Virar East for my daughter's birthday, when we cut the cake and ate it, it tasted very sour and did not feel good to eat.

I ordered cake of 450 rs from shop near csmt.they gave me brownie 6 pieces that cost is 360 only.i called them but they talk me rudely.i want compensation.never expected such cheap behaviour from a reputed company.

Have noticed this on 3 different occasions, whenever any one from my family has had the chicken burger from this location we have had food poisoning, vomiting and severe dehydration the very next day. The issues persist for 2-3 days until we feel good again.

We purchased cake from monginis cake and it was having fungus grown on it . Fungus can cause poisoning

I would like to draw your attention towards an arrogant, rude, foul & impolite behaviour of staff of Monginis cake shop located at Danesh Sheikh Lane, Howrah-711109, West Bengal, Landmark- Andul Road, Near Danesh Sheikh Lane Bus Stand!

It’s been a practice for all the staffs working in this shop to behave in a very arrogant & rude manner towards their customers for quite a long time now! They don’t even bother raising their voice on top & arguing unnecesarily with the customers! Rest aside, being impolite & sometimes even using foul languages out of anger! They are least concerned about customer’s choice & requirements, instead they keep on arguing on petty things & matters which are actually not required, more so, ehen they are treating in an ill manner towards the customers! I would request you to kindly intervene & make sure the staffs are changed completely & recruit few professional staffs who knows how to attend their customers!

This is to bring your notice that, as per you given details I was booked cake yesterday for the occasion of my Sister birthday which should be deliver on today up to evening, but I was felt bad experience from moginis as once place the order my sister received one called from your nearest outlet ans asked to host to collect the cake from their shop. As receiver has very busy from morning and continuous travel so they are not able to bring cake from their shop.I really surprised to seem such pathetic service such a brand. I was 100% advance paid against this order. However please arrange to refund my all payment alongwith clarification immediately.

Yesterday, I bought a black and white forest heart shaped cake from behala tram depot store. The store given me a stale cake, the cake was not at all fresh. It was 2-3days old. The breads softness was gone and the cream was hard. You people just spoiled the birthday. I paid 425 online to them. I want my money back

I ordered cake and also add sparkle candle but didn't received candle...i also told the monginis customer care tyey tokd me to refund will be refkect within 24 hrs but didn't received it yet.

I come to shop, your staff misbhab with me and return to home.

The cakes of monginis are deteorated and are not like before. Especialy my childhood flavour which i cant see changed i.e- Black Forest Cake which was so famous from monginis and now we get worst here ...
The taste has changed drastically, the taste of black forwst has become like tiramisu ...,
I had always personally recomended every cake lover to try atleast black forest from monginis if not any other cake from the outlet .
pls take cake of this thing
thaks ...
-BlackForest Lover

The cake was rotten and old as I ordered a dual forest cake from monginis store of kalindi

Hi Team,

GST Number of a shop -27BGLPK99640127, sold me an expired black forest expired cake.

The cake expired date was on 05-Aug-2022, the shopkeeper sold me on 06-Aug-2022, and due to that My family members had health issues.

I have returned the cake to shop keeper. he told me he will check with the company but still no response from them.

Please take action against them

Thank you in advance.

Thank you