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Monginis Cake Complaints & Reviews

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Last updated Mar 14, 2024
Complaints 305
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+91 22 4078 6702
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B/60, Off. Link Road, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
India

Monginis Cake reviews & complaints page 9

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M
munilkumar
from Pune, Maharashtra
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for bad servicing

Address:Thane, Maharashtra, 401303

Respected sir/ madam,
As a brand you have must improve in your servicing.
I brougt 1/2 kg cake in virar east on 20.10.18 near rly stn. But there i saw shortage of cutting cake knife & you also charges for there carry bag & candle.
So i pertionally think that as a brand you should at least give free candle/ carry bag & knife so middle class person also purchase from you.
As compraison you other cake company...
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M
Mustafa Dalal
from Mumbai, Maharashtra
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cake packing

Address:Mumbai City, Maharashtra, 400612

I have brought cake from monginis and and with a trust that they would provide me better cake with a proper packing i blindly trust them. But when i open the box i found that cake is placed on cardboard paper. When i are that cake i found cardboard paper taste in cake. This is what we pay for a brand cake. I only want that my complaint should be raised and take some action so that they would understand the value of money....
+2 photos
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M
Monika vaishnavi
from Bhusawal, Maharashtra
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management behaviour

Address:Pune, Maharashtra, 411041

Hi
I visited monginies dhyari phata outlet pune dated 29/9/18... They offered me one pastry to taste and told me select the cake accordingly but didnt inform that it will be chargeable.. I was not concern about charges but more concerned about the way they lied to me and when asked why have you charged theeir behaviour was so rude and very unprofessional. When i asked the owners name again she was started misbehaving. This is the worst...
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P
Pranali Roshan Thakur
from Mumbai, Maharashtra
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fungus in pastry

Address:410206

I bought truffle pastries from monginis outlet, situated below juinagar railway station.
My 18 month old baby consumed the pastry & small piece was left, so i had it, i felt sumthng smelly n when checked, i saw fungus. Pathetic.. Never expected this from monginis.. I am worried abt my baby now.. If old n trusted brands are not looking into quality whom we are supposed to rely on..?...
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Address:Thane, Maharashtra, 421306

I have purchased butter scotch chocolate 1/2 kg pure veg cake on 05.08.2018 at evening. When we have test it, found bad quality and test like some day old cake. We seen in cake sponge is very wet and sticky. Its harmful for health. Mostly its eat by childs so we can not take any risk. I have return back to shop and demand replacement by another fresh piece or payment return but shop keeper annoyed and give me complaint book. He said write...
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S
SaiyanYT
from Ahmedabad, Gujarat
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time delay

Address:Ahmedabad, Gujarat

I submitted an order for a cake 3 to 4 days ago on the shop but when we came to pick it up it was not ready! They hadnt started making it. We submitted an order for a cake with image and the person told us it will be ready in 1 or 2 days but when we reached there it wasn't ready! I am really disappointed and am never gonna visit any kind of other outlet of monginis again! Let the shopkeeper remember it!...
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D
Drohan Keluskar
from Mumbai, Maharashtra
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low quality cream result in melting of cake

Address:Thane, Maharashtra, 421306

Dear sir,
I had purchased 5kg butter-cream cake with chocolate favor inside on occasion of my daughter 1st birthday dated 21st june last month.

When i received the cake the cream was melted and it was floating inside the box. Please see the attached photos taken on the occasion. The delivery boy also accepted the cake was spoiled.

It was very disappointed and speechless for me that in such a big hall...
+3 photos
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O
Omni Present
from Mumbai, Maharashtra
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low food quality

Address:421301

This particular Monginis cake shop in my locality always sells stale cakes and sandwiches
The other day I bought sandwich which read the date of the expiration on the same day, they sold it saying that its fresh to my Mom.
The pastries are always rough and crumbly, seems they always try to sell the left over ones too. They always setup the fresh pastries ahead on display and sell the old ones which are placed behind, Well when...
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L
Lienpaws
from Nashik, Maharashtra
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belgium chocolate cake

Address:Pune, Maharashtra, 4110045
Website:www.monginis.net

Tough bread and unpleasant smell in the cake. Google review shows that this specific monginis join provide bad quality food. They took the cake back for refund, but the cake was edible according to their management. Hence, no refund received or no replacement for the order.

Billing: 420 indian rupees.

Shop: no. 103 safari chamber, ground floor, baner road, pune, maharashtra 411045.

Contact person...
+2 photos
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S
Supriya Bodade
from Akola, Maharashtra
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cake

Address:Pune, Maharashtra

I purchased a white forest cake on 19/06/2018 from monginis cake shop located at chaitanya nagar kothrud pune. It was the worst cake i ever ate. Everyone was upset and celebration went in vain. Even after asking is the cake fresh they said ya it's fresh cream. No one able to eat that cake. Kindly improve the cake quality as it is not acceptable from such brand...in future i definitely will not advised anyone to buy monginis cake.....
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M
Manju865
from Bengaluru, Karnataka
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rude behaviour by monginis employee

Address:Latur, Maharashtra, 413517

This is to inform you that i have orderd a chocolate cake for my niece birthday on 7th of june immediately after 30 min we have cancelled the chocolate cake and orderd it black forest cake and even asked them to give fresh cake store person agreed and next day when i visited the store to take cake store employee given me 3 days old cake which was kept as demo, i insisted and asked to give me fresh cake, not even he denied to give and started...
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@urhelp
from Surat, Gujarat
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bar cake was overbaked with no taste

I had purchased a bar cake of fruit flavor from a shop in Vapi, Gujarat (batch no. DM3722; date of manufacturing- 11/05/2018). The cake was so overbaked that it had lost its fruit flavor (in fact bitter in taste). Initially I thought I had mistakenly bought chocolate flavor but the brownish black color was due to overbaking of the cake. This had happened second time. Now will rethink before buying/recommending Monginis bar cake. Request to...
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Y
Yagnam
from Mumbai, Maharashtra
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a bad quality of pastry I had

Address:Mumbai City, Maharashtra, 400068

I'm yagnam pathak
I had a pastry at your company's dahisar east station branch

It was a worst experience
The pastry wasn't good by quality
When i talked about it to the mongolia staff.. Their response was arrogant and senseless
They didn't even accept our complaint but started shouting at me & insulted me

I want your management to take action the branch owner to answer about this incident...
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V
VickyKapadnekar
from Bhusawal, Maharashtra
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complaining about stale cake given by monginis in maharashtra nandurbar

Address:Nandurbar, Maharashtra

Sir,
I had purchased 2 cakes named cocktail pastry for my little child aged 5 years old from monginis cake shop maharashtra, nandurbar which was totally stale. I request to changed but monginis shop refused to do it. My daughter is illed because of this stale cake. I had doctor's file that illness is some stale food.
I had complaint that please closed this monginis cake shop of nandurbar (Maharashtra) which is playing badly...
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K
Kunaljsejpal
from Satara, Maharashtra
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hair in cake

Address:Thane, Maharashtra, 401208

Disappointed with the way the cake is made.. Will go to consumer court with the cake. It spoiled the anniversary day.. Monginis will pay for this. I have the bill from where i purchased it too. It will be appreciated if monginis understands the importance of someones occasions. I will never ever buy any cake from monginis ever and i will not recommend any else to buy the cake from monginis.. I will speard everywhere about this incident and...
+5 photos
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N
Nikita Ghogale
from Nashik, Maharashtra
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bad service

I have order a cake and paid money too... But your delivery department not delivered. Later i came to know that they have delivered to another customer...
Really i disappointed and our happiness gone away..

Customer service was too too bad...

Details:
Dutch choice 1/2 kg
Shop:khed
Bill no. 376394...
+1 photos
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G
Gopika Nigam
from Pune, Maharashtra
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stale soggy cake

Address:Mumbai City, Maharashtra, 410206

I purchased a blueberry cake on 30/04/2018 from monginis cake shop located at sec 11, cbd belapur. It was the worst cake i ever ate. Everyone was upset and celebration went in vain. Cake was stale. Even after asking is the cake fresh they said ya it's fresh cream. My brother even vomitted after eating it. Please improve the cake quality as it is not acceptable from such brand....
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S
Siddesh Alavekar
from Mumbai, Maharashtra
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improper behaviour

Address:400706

The staff is using bad words. They aren't treating people good. They are always using foul language kindly change or i'll get into law about this issue. They give bad words if the costomer does not buy the product. They argue about the money change and keep it pending. They are very much abusive and also too much violent. They throw sauce packets if asked and never give tissue they are humiliating and disturbing. I want this to be solved...
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R
Raosaheb123456
from Pune, Maharashtra
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shop person using rubbish language and taken 2% on credit card

Address:Pune, Maharashtra, 412105

Monginis cake shoppe address, tupe vasti - moshi pimpari chinchwad 412105,

Cake shoppe person using rubbish language and demanding 2% money extra on credit card, that time i am denied to give the 2% on the credit card, this guy take my credit card, card not handover to me, after that i have block the my card. So this experience is very bad for me and monginis cake shoppee. Which is unexpected with monginis cake shoppee. Please...
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A
Akshay Karve
from Indore, Madhya Pradesh
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regarding replacement

Address:411052

The worst service n quality i have ever had. I have purchased cake from navsahyadri cake shop on 23rd of dec. It was bad in test and was having a smell too. I called on the same night to the shop keeper n complained for the same. The result was the said it would be replaced by n will get a call in 2 days now the person is not receiving call. N customer care is not giving a proper informetion....
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