Monginis Cake — cake decoration ruined by shop

Address:

Valsad, Gujarat, 396050

Dear sir

With reference to the subject, here i would like to lodge a complaint against monginis cake shop located at dharampur, valsad, gujarat - 396050. We made an order or custom cake with photo on cake on 29th sept 2017 with special instructions to crop the photo. The order was made in the name of priyank patel with contact number [protected]. On which they agreed while taking order. The instructions was clear and they assured us that they will do it perfectly. But today morning 1st oct while taking delivery of the cake we noticed that the photo was not cropped and directly just copy pasted on the cake. And by this they ruined our special moments and occasion by spoiling the cake and our mood. As we were in hurry and didn't have any time to order a new cake. We request you to please make your guys do what customers want. As well as thank them for spoiling our special moments.

Thank you