| Address: | Amarapali shopping complex , vasant vihar thane west |
I am writing to express my disappointment and dissatisfaction with a recent cake purchase I made from your establishment. On 18/06/2023 I bought a cake from your store, and unfortunately, it turned out to be stale and emitted a strong unpleasant odor.
I have been a loyal customer of your bakery for several years, and I have always enjoyed the freshness and quality of your products. However, this particular experience has left me quite dissatisfied. When I opened the cake box, I immediately noticed an off-putting smell, which was not at all appetizing. Furthermore, upon tasting the cake, it was evident that the texture was dry and stale, far from the delectable moistness I have come to expect from your cakes.
I appreciate your attention to this matter and anticipate a prompt response. I hope we can resolve this issue amicably and that it will not affect our future interactions. I value the quality of your products and would like to continue enjoying them without any concerns.
Thank you for your understanding and prompt action. Was this information helpful? | 
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