Monginis Cake — Complaining against the employees and the violation of consumer rights

Address:

Monginis shop. E boring canal road

I went their to take have some edibles and while the food was getting ready I made the payment. And sometimes I eat and started to move but one of the staff stopped and started asking that have you paid I said yes and then came out of the shop but after I Walked some distance one of the rude female staff stopped and started asking me when you have paid and all I don't know what confusion happened between the staffs then they did some inquiry and concluded that i have paid but they all were so arrogant in this process especially the lady and they didn't even apologize after finding that i have actually paid. After this incident I still went to monginis shop as I love monginis's bakery but this time I asked the same female employee to please give just one extra ketchup she said we don't give that in a very arrogant manner while she was saying that a staff pulled out the ketchup but she stopped me and ask me to buy it's completely the violation of consumer's right when I asked her to put my hotdog(which was for parcel) back in the plastic bag after heating it, she clearly denied saying that i won't. And yeah they don't even give the bill to us. I really love monginis but I think such staffs are detoriating the image of monginis. And of course that was my last day there.