Monginis Cake (Mio Amore) — Unethical behaviour

Address:

Howrah, West Bengal, 711101

This is an incident which occurred at Mio Amore Howrah KADAMTALA branch 11/2/1, Bhagaban Chatterjee Lane, Bantra, Ichapur, Howrah, West bengal 711101...Last week I went to the Mio amore shop at kadamtala to purchase a birthday cake for rs 250.I was polite with my placing of order but suddenly the staff ( to be specific a thin / dark girl at the store started misbehaving with me as always she does.) She said do not give me 2000 rs. I politely replied that i will pay you back with new 500 rs note... after hearing this she started saying about 3 rs change for carry bag which i was ready to pay...she said if you dont pay the change i will not provide you with the cake...she rudely added that whenever you come bring change or else you will not be getting any product from the shop ...she in turn started misbehaving with me and saying abusive terms not only with me but other customers residing at my locality ( if you need I can provide their phone numbers as well)... in front of other customers. I still remained quite and got my product...I am surprised to see that a company like you dont have change but sick staffs like this who are not willing to sell product of 250 for a change of rs 3... This is not the first time that they are doing this to me this have been happening long... I have been a regular customer of the store but due to their behaviour I have stopped purchasing products form there ... I am aregular customer of Flurys and Kathleen... thank god A new store of Kathleen had been inaugarated at Kadamtala just opposite to of your sick store and I am very happy with their behaviour... Mio Amore has to control the behaviour of their staffs...I am a reputed person at Kadamtala and I don't need my money back ... all I need is The staff has to join hands and admit her mistake... I didn't expect such behaviour from a concern like this...Behaviour is the ultimatum of a concern and if you dont take any positive steps regarding this, then with the help of local councillor who is a very good friend of mine, we will launch a complaint against your store and make sure it is closed and i personally will cirulate the matter to all my friends on social media who are your regular customers... hoping for a quick and positive response from your end...Thanks you... Abhimanyu Ghosh [protected]