| Address: | Raigad, Maharashtra |
I had ordered a 1/2 kg Black Forest in Heart Shape on behalf of a client of mine on 3/1/15. She had specially called from Nasik to order for her Husband who was in Khopoli.
On enquiry at the Khopoli Franchise, Mrs.Sen the owner assured that the cake would be available on 4/1/15 and the bill no.096 was made.
On reaching the Shop on 4/1/15, inspite of waiting for more than an hour, we found that My cake was not amongst the lot being delivered. The counter girl started making excuses and offering alternatives.
How am I supposed to convince the Client of the same..When she had specified Heart shaped with the intention of surprising her hubby.
Now not only I had to cut a sorry figure with my client. She also had to go thru immense embrassment and heartache due to the negligence of either the Franshisee or the Company Itself.
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