Monginis Cake — Served Stale Cake

Address:

Shop No 2, Golden Arch Society Kalina Kurla Rd, Old Kalina Mkt, opposite Kalina, Santacruz, Mumbai, Masjid, Mumbai, Maharashtra 400029 ,

Whomsoever Concern,

I Mohsin Khan the customer who is visited 21-Feb-2023, Evening by 6:30pm, Monginis Shop which is at
Shop No 2, Golden Arch Society Kalina Kurla Rd, Old Kalina Mkt, opposite Kalina, Santacruz, Mumbai, Masjid, Mumbai, Maharashtra 400029,

I was planning to order 2kg Black Forest cake for my wife birthday, before ordering the cake we are planing to have pastries For Black forest which is for 55Rs.

My wife tasted she felt very Bad in taste i was suprised i taste myself it was a stale cake which shop owner denied to accept the reality, i am showing and ask her to taste once she denied and i also shown her pictures of the cream suppose to be white but it was in pinkish coloured i easily make out because there was a Balck forest 1KG cake lying in the stall, when i informed her she was like rakh rakh k hota hai aisa..Then i was like somthing is fishy..

Kindly look into the matter as i wasted my 55Rs after Two spoon we decided not to Eat as it was tasting like i am having it from street..

Shop owner / Worker (Lady) who took the money and box packed the cake and said i am sending this to the company..

I don't know what quality Cake Monginis is making now days..if problem is not monginis then find out the culprits as i am not going to allow any one from my family friends to visit the place Monginis for Cakes,

Its a compodition world..i want my money to be reimbursed as i have paid for your mistakes..

Also i am attaching my complaint which i have wrote in the book..I am planning to put this matter into social medial, kindly revert me back as soon as possible,

Mohsin Khan - [protected]