Monginis Cake — Wafer being unfit for consumption

Address:	400037
Website:	www.consumercomplaints.in/new_complaint

Today i bought a packet of waffer and it was soggy and not fit for consumption. When I went back to the shop to complain and return the product, they refused to return or replace.
They gave us a bill and asked to complain online. The bill number is 124
Date is 19 april 2017
Shop name gurukripa enterprise
Address shop no B1/20 kalpak estate,
Sm road, antophill, Mumbai 400037