[Resolved]  Monsterindia.com — non refund of security amount

I am priyanka. I have just started to search a job as i fresher. I just passed out. I got a call from monster regarding job from 'jasmeet'. She asked me to pay security amount of 2000 after i paid it on 17th feb 2018. They arranged a telephonic interview. This was for icici back office. After that they sent me mail regarding a form to be filled with my details of basic education etc. I had talk with aditya' he said he is 'relationship manager' and asked rs.7500 for document verification. Once i forwarded the details and paid. I got another mail regarding my face to face interview in mumbai and syllabus which was locked and asked to pay again the amount of 15, 500, so i called aditya about this and asked why i have to pay more amount as i was asked that rs.7500 is last amount, then he said he will call me back and will talk to his senior. After that i got call from his senior 'sandeep' and asked that i have to pay that amount and whole amount will be refunded on interview date. But i refused to pay and asked them to refund my whole amount. They said for refunding they will need time. It's been 2 months and they didn't refund. They continuously giving excuses that they are busy or will provide in next week etc. The call was from noida based monster office and both the payments were online in 'pnb bank account"named"rajan". Account is maintained in delhi only.
Kindly look into the matter. It's a request.
Kindly help me with refund.
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May 26, 2018
Complaint marked as Resolved 
Monsterindia.com customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2018
Monsterindia.com Customer Care's response
Dear Jobseeker,

We thank you for writing to us.
Please note Monster does not authorize any agency/partner to collect fees against job offers.
Monster always recommends you to be alert & verify the legitimacy of offers of such elements seeking any kind of monetary/ financial considerations from the jobseekers for any job offer(s)/services and also be cautious towards any job appointment confirmation without any interview with the prospective employer.

Monster shall not be a be responsible or accountable for monitoring any transaction between you and any third-party.

For your own security, please cease all communication with the entities claiming to represent this employer. If you have provided them with any personal identification information or have proceeded with the employment opportunity they presented to you, please consider contacting local law enforcement to inquire about the appropriate precautions you may need to take.

In case of any queries, please contact us [protected]@monsterindia.com

Thanks & regards
Fraud Prevention and Customer Compliance
Complaint comments 

Comments

Thank you for your support just now I got a call from monster jobs asking for payment for registration which is refundable amount i refuse to do that and searched in this site and I came to know about this spam. i thank all of you for posting this and saving me from spam

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