[Resolved] Monte Carlo Fashions — jacket got faded after one dry-cleaned

 
1 Review
Ujjain, Madhya Pradesh, India
 [email protected] on Feb 14, 2019
I have purchased monte carlo jacket of 4000 inr from pantaloons showroom in malhar mall indore. The jacket i purchased it's got faded as after only one dry-cleaned i have already submitted my complaint on monte carlo owns website and its not yet get resolved pleased resolve this issue as soon as possible. My name is akhil kadam and my contact no. Is [protected].

jacket got faded after one dry-cleaned
jacket got faded after one dry-cleaned
jacket got faded after one dry-cleaned
Complaint marked as Resolved Mar 20, 2019

Complaint Status


[Feb 14, 2019] Monte Carlo Fashions customer support has been notified about the posted complaint.
Verified Support
Monte Carlo Fashions Customer Care's response, Feb 15, 2019
Dear Customer

Thank you for writing to us.

Kindly accept our sincere apology for the inconvenience which you have faced. We will definitely help you with this. For further processing of your complaint, we required the scanned copy of the invoice. We will get back to you within 24 – 48 working hours after receiving the snapshots from your end.

Note - Customer can report within 30 days regarding any manufacturing defect after purchase.
Updated by [email protected], Feb 17, 2019
i find attached bill copy after one dry-cleaned my jaket colour Faded ...
i want be change this jaket i dont want keep. pls resolve..this issue.

jacket got faded after one dry-cleaned
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    Monte Carlo Fashions - jacket got faded after one dry-cleaned