[Resolved] Monte Carlo Fashions — jacket got faded after one dry-cleaned
Ujjain, Madhya Pradesh, India
Ak[email protected] on Feb 14, 2019
I have purchased monte carlo jacket of 4000 inr from pantaloons showroom in malhar mall indore. The jacket i purchased it's got faded as after only one dry-cleaned i have already submitted my complaint on monte carlo owns website and its not yet get resolved pleased resolve this issue as soon as possible. My name is akhil kadam and my contact no. Is [protected].
Complaint marked as Resolved Mar 20, 2019
[Feb 14, 2019] Monte Carlo Fashions customer support has been notified about the posted complaint.
Verified SupportMonte Carlo Fashions Customer Care's response, Feb 15, 2019
Thank you for writing to us.
Kindly accept our sincere apology for the inconvenience which you have faced. We will definitely help you with this. For further processing of your complaint, we required the scanned copy of the invoice. We will get back to you within 24 – 48 working hours after receiving the snapshots from your end.
Note - Customer can report within 30 days regarding any manufacturing defect after purchase.
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