Monte Carlo — REFUND OF HALF MONEY

Address:

Aligarh, Uttar Pradesh

ALIGARH. 28.03.2015 Dear Sir, A ladies cardigan was purchased from MONTE CARLO on line. The order was placed on 11th Feb, 2015 vide Order No.[protected] and the money was paid by card. On going thro' the website I had found that all the ladies cardigan were available at half the price. During giving order I found that full price was coated. I took it for granted that after the delivery of the cardigan the company will refund half the money i.e. Rs. 1320/- which was also confirmed by company people when contacted after the delivery. The Part No. of the cardigan is 1142739VN-1-38 and the actual price is Rs.2382/-. After the delivery I had tried to contact them at least 100 times but I could only talk to them only 3-4 times as they fail to respond on my call. There are two persons to whom I used to talk and they are Mr. Dushyant and the other is Mr. Jaspreet. Both used to give excuse that the matter has been forwarded to finance department which I think it was a total lie. Both these gentlemen are big liars and till date I have not received half the amount which should have been refunded immediately after delivery. It is a really ver shameful thing that companies like these can cheat the common man for such a petty amount. It is a disgrace to these type of multinational companies and as far as I think so the government should take serious action againts these type of fraud activities and the people who are carrying out such nasty acts. Company contact No.[protected] and of Mr. Jaspreet [protected]. The main person to give decision is Mr. Jaspreet as I gather from their conversation. Thanks. Yours truely, Mrs. MRIDULA NAGAR, Mob. No. [protected] [protected]@gmail.com