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Morphy Richards Complaints & Reviews

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Last updated Mar 18, 2024
Complaints 267
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110001

Morphy Richards reviews & complaints page 8

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R
Riyaz Bagwan
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morphy richards food processor

Address:Pune, Maharashtra, 411037

Dear sir,
I have purchased morphy richards food processor only 6 months back & i hardly use it for 1 to 2 months and there are cracks formed on the vessels & when i asked for the replacement the service guy refused it it very shameful for the company like morphy richards to deliver such kind of product & also not taking care the customer.
I also had a problem with the buttons the processor is not working in the fisrt speed...
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Priya Bansode
from Jamshedpur, Jharkhand
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Water heater 10 lt

Address:Udaipur, Rajasthan, 313001
Website:www.consumercomplaints.in

I have purchase morphy richard water heater 10 lit from raj electronic decoration and service pratap nagar udaipur on the heater it is written free installation but from us they have charged extra money 350+120 of installation and pipes which was not at all mentioned on bill and said verbally by the shop keeper. Kindly plz look in it and recover my loss.
Thanking you...
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S
Shashank Agarwal
from Mohali, Punjab
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Food processor morphy richards

Address:Lucknow, Uttar Pradesh, 226020

I bought food processor in november and made a not working properly complaint in april. Service center person came and he take the food processor with them. After 15-20 days receiving the food processor and found that it is still not working properly.

When i made complaint again they said that we dont know how to use the food processor.

Please look into the matter on priority basis otherwise we will go for the...
+1 photos
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M
mayurdmehta
from Mumbai, Maharashtra
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Morphy richards icon dlx 1000 watts

Address:Mumbai City, Maharashtra, 400091
Website:www.morphyrichardsindia.com

I bought this food processor from amazon.in on 13th march 2017. Till 5th april i was waiting for an demo from the company which i didnt recieve and so finally decided to use the product without demo. After just 2 days o[censored]se the main processing jar of the processor cracked. Company says will not provid replacement and amazon.in says we are not responsible. Third class product quality and now i dont understand how to deal with it....
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K
kartikmahajan81
from Delhi, Delhi
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Microwave

Address:New Delhi, Delhi, 110045

This company literally sucks..speaclly there customer care..i spoke with a person name pramod and he was so rude...he said that we just take complaints and its the customers job to take the follow up on the same...first this company sells products with defective parts and then dont even care to replace it...its been more than 2 weeks and i have not recived any resolution...no call no msgs..nothing..should have gone with big names like samsung...
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Address:400060
Website:www.morphyrichardsindia.com

I purchased morphy richards instacook stainless steel electric kettle for noodle, pasta and beverage 1200 watts from amazon. Initially used to only boil water and after a few days tried the noodles and pasta and nothing worked. I followed all instructions still it would take multiple boils to get them ready. By that time, the return window on amazon had closed. So i called up the customer care and they connected me to the sarthak service...
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D
D P Bhatnagar
from Noida, Uttar Pradesh
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Reg.. Salvo storage water heater 25l.

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.consumercomplaints.in

Very poor service. I registered a complaint on 7th Jan17 but still Salvo storage water heater is not OK. One Mechanic came on 11th Jan and then on 30th Jan but the product is not working. I again registered a complaint on 4th Feb. I also connected with Morphy Richards on Facebook. But nothing has been done. I also paid Rs.350 as service charges. Now I want to return the product having 5 years warranty on Eliment and 10 years on water tank.br...
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K
Kalra Ravi
from Delhi, Delhi
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Steam Iron

Address:New Delhi, Delhi, 110058

I purchased one stream with manufacturing defects of puncture water drum. The Stream Iron came with this defect from the company which needs to be replaced with new one. The complaint which I did to the Customer Care of Morphy Richards went unattended as they are reluctant to replace the Iron. I am insisting the replacement of Iron as it came to me with a defect with day one....
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D
deepak charan
from Gurgaon, Haryana
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New OTG is not working

Address:New Delhi, Delhi, 110049

I have purchased an OTG 28 litre in October 2016 with 2 years warranty, 3 month back. I have used it only 2 times and it is not working . When you plug in only the sound of timer will come and the timer used to rotate accordingly but no electricity sign light up. Ther is no heating inside. I did not seek advice from anyone just waiting that it would be corrected by the company. So my humble request to solve resolve my problem and repairas...
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S
Sheetal Puthran
from Mumbai, Maharashtra
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Icon DLX 1000-Watt Food

Address:Mumbai City, Maharashtra

I had ordered Morphy Richards Icon DLX 1000-Watt Food
Processor in Oct 2016, since we were out of town we used the
product in Dec.
I had called a service centre associate for a demo as the
you tube demo was not very helpful and when the service
centre guy came for the demo he stated the information on
youtube is as per the old model cause the process was quite
simple. Once the service...
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S
Sreimukha Sharma
from Hyderabad, Telangana
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Microwen

Address:500090
Website:www.morphyrichardsindia.com

Hello

I bought a 25 lt micro oven from flipkart

OD[protected] ON OCT 2, 2016

The coupling of the micro oven melted and it stopped the glass from rotating on Dec 25, 2016

After complaining the service team is now stating that this part is not covered

I have full warranty still they charged me

First of all why is that the coupler melted
br...
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3
306.raj
from Noida, Uttar Pradesh
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Worst customer support

Address:New Delhi, Delhi, 110092

Hi,

My name is raj sharma, i bought an electric kettle (Insta cook all in one) i paid almost rs 4700 and got 2 years on site warranty.

Now i am facing problem on regular bases i called customer service they send technician at my place and problem got resolved but the technician was very rude, never mind. Every month i have the same issue.

Now i called customer care to replace my product which...
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A
amitdaga
from Noida, Uttar Pradesh
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Geyser not working even after getting it fixed 4-5 times in 2 months

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.morphyrichardsindia.com

I had purchased Morphy Richards geyser 2 months back and since then I have registered four complaints. I have not been able to use this geyser more than 6-7 times. In the last complaint, I specifically asked to either replace the geyser or refund money. It was agreed by them that it will be replaced. But instead a technician came for fixing it saying we won't face this issue again. Using it the next day after this fix, we realised that he...
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V
Virender Jindal
from Noida, Uttar Pradesh
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Complaint pending since last 15 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Morphy richards complaint for steam iron no. 10675175 pending since 19th october 2016. Steam iron under warranty and is out of order.
On checking with customer care ([protected]), i learnt that complaint has been closed and not pending. Strange i didn’t share the code which i receive from service centre (Which was supposed to be shared only on complaint being resolved). On further asking, how complaint can be closed when we didnot...
+2 photos
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M
madhurima samanta
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Microwave oven - 23 mcg

Address:Kolkata, West Bengal, 700025

On 14th october 2016 i have lodged a complaint in your forum regarding micowave oven issue. details are:

Product: microwave oven - 23 mcg
Sr. no. of the product: mi01 mw12
Purchase date: 25/01/2016
Complaint no.: 10642892
Warranty: 2 years

While lodging the complaint the 1st representative assure me that customer service will be delivered within 2-3 days. but no service took place...
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S
Shekhar Waingankar
from Mumbai, Maharashtra
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Morphy Richards Icon Dlx Food Processor

Address:Mumbai City, Maharashtra, 400019

I hv buyed Morphy Richards Icon Dlx Food Processor it havent completed 6 months also, it cause some problems in it.
I called service center of Morphy Richards and registered my complaint but No action has been taken yet.
While buying this product i thought the brand is good "Morphy Richards" but service is worst. Now it has been 2 weeks past but yet my Food Processor is not working as No Technician was sended to us....
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J
jain keerti
from Gurgaon, Haryana
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Defective product

Address:New Delhi, Delhi
Website:morphy richards

I complained about microwave model mwo 25cg but i didn't get any response fekm the company. I placed my complain around 2 months before but till now i didn't get any response.
The service of morphy richards is very very very bad. I m very disappointed from the customber service of morphy richards. I m in great trouble because of the defective piece of microwave. It's a humble request from the company to please change the defective...
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S
shrey singhal
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Mixer grinder

Address:411027

Called up customer care since my mixer grinder motor is jammed. But since it is in warranty no one turns up even after issuing the customer complain number. They keep saying they ll.come today but they never turn up. Calling them repeatedly is invain. The complain has been done a week back and ypon followup no one turns up. Post sales service is really bad....
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S
Srinivasan H
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Water heater

Address:600099

My information:
Name: mr. srinivasan, phone no:[protected], address: no1604, 26th street, poompukar nagar, kolathur, chennai, tamilnadu.

Full description of the incident:
4 months ago i face the problem with the water (not switching on), more than 10 times authorized service person visited my home but problem not resolved. finally they decided to change the heating element, they taken the heater and brought them...
+3 photos
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A
anildube
from Nashik, Maharashtra
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Mixture Grinder

Address:Nashik, Maharashtra, 422009

I purchased a mixer Morphy Richards grinder from Indira Nagar, Nashik dealer on Feb2016. The jar glasses can not grind anything. It works on powering up but do not work.I registered complain with dear and with customer care of Morphy Richards but issue was not resolve till today.
Worst customer service from Morphy RIchards. It is advised not buy MR products as they will surely make you cry when it comes of customer services. The most...
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