| Address: | 401107 | | Website: | www.morphyrichardsindia.com |
Have raised a call when the product was in warranty but executive came when the product warranty was expired.
I had purchased the food processor product in jun 2015 from vijaysales. The food process stopped working 4 times already, machine gave out a burning smell and then stopped working. Executive has come 3-4 times and again the same problem persist, ever since i have been so gently in handling the product. My products warranty has been expired on 21-jun-17. I have raised a complaint mum[protected] on 17-jun-17 but executive came on 26-jun-17 and he told me that i have to pay as warranty has been expired. Have requested multiple times to their customer care, every time they said that i need to contact later but nothing happened. Then i have contacted vijaysales on 02-jul-17. After 5-6 frustrating follow-up call they told me on 31-jul-17 that i need to pay. Its very frustrating and irritating to contact these guys and find out the product is really very bad. Request you to kindly help me in this matter when i have registered a complaint within warranty then why should i pay?
Due to above explained issue, i have not used the product from last 50 days. Was this information helpful? | 
