Morphy Richards — Defective 60 ltr otg

Address:

18/5,2nd floor .prem nagar .janakpuri.110058

I bought a Murphy Richard 60ltrs otg and from the day 1 all my products were burning so I made a complaint against the same and yesterday a technician came and said it has a overheating issue and 1one more problem .whichever tool he used to open the nobs(temp, timer and mode)he put so many deep dents on my otg.when We said what he has done he said this will happen, I can’t do anything.such a careless behaviour of the tech .i want a replacement of my product with a new one .i was so Exicted when i bought my otg but I think I have wasted my money on it . today I call on this no [protected] and had words with Mr.Gunjan Joshi, he said we can’t do anything .if I call your call centre they also don’t help .i really don’t know what to do and who is the right person to talk with i am highly disappointed with my purchase.murphy Richard is such a big brand and this was not expected from such a brand .its my bread butter so I want an early action to be taken and kindly replace my otg with a new one .