[Resolved] Morphy Richards — MisCommitment and delay in Installation | |||
I bought a Morphy Richards Premio Electric Gyser from Kohli Appliances, 561, Patpar Road, Jheel, Delhi-110051 on 24/10/2013. They told me that my Gyser will be installed very next day only. But till now nobody has come for the same. When I recheck on Morphy Richards Customer Care they are saying it will be installed by coming tuesday. I called up Kohli Appliances to take this back as I have an urgency as I bought it for my small daughter. My purpose is not getting fulfilled. But, they have refused to take this back. Please help me to resolve this. It is very third class service and response from Morphy Richards and Kohli Appliances as it takes one week to install the Electric Gyser. Looking forward for fair justice. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I wonder if the service is like this on Installation, how would they provide the support, Service and Warranty. I rate it 3rd Class. At least it was not expected from a Company Like Morphy Richards which is from UK and from their Authorised Dealer.
Reply
Dear Mr Chugh,
Please provide us your contact number and your invoice number so that we can get in touch with you… During this time should you wish to contact us, you can also call us at[protected]toll free) or send us a mail at [protected]@morphyrichardsindia.com
Regards,
Team Morphy Richards
Please provide us your contact number and your invoice number so that we can get in touch with you… During this time should you wish to contact us, you can also call us at[protected]toll free) or send us a mail at [protected]@morphyrichardsindia.com
Regards,
Team Morphy Richards
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
267
Pending
0
Resolved
70
View all Morphy Richards contact information