Morphy Richards — morphy richards juicer - plastic getting eroded

I am writing to you to express my dis-satisfaction buying a morphy richards juicer 7 months back. The plastic is getting eroded when the juicer is on. Since the purchase, i had used it for only 5 times.

I called to your customer care and lodged a complaint three months back for which your engineer came 11/2 month ago, checked the juicer and said its a manufacturing defect and told that he'll replace the part. He came back after 5 days with a new spare part and tested the juicer. The issue persisted. He said that another part also has to be changed and said he'll come with that in a day or two. Two months down. Still waiting for him

I wrote an email on 26th october 2017. No response for it either.

My call ids are:
Ban[protected]
Ban[protected]

It is surprising and dis-heartening to receive such a service and stress from a brand like morphy richards.