Morphy Richards — Ordered online and product not delivered

Hi

I've Ordered blender on morphy richards website on[protected] and still the process shows as processing order. Tracking status not changing also daily when I open tracking info always it shows today's date which is frustrating.

Tried customercare many times but no proper response sometime they hung the call and no callbacks or email response as they promised to give one for updating delivery progress.Nothing been addressed till now. Very poor customer service.

Not sure if the product will be delivered or not. This is for my sick dad and he is in very much need of it...Getting more and more frustrated.

Please find some of the screenshots from website on improper status tracking to support my complaint.

Thanks
Prabhaa