Morphy Richards — poor quality of solo microwave ms20

Address:	New Delhi, Delhi, 110015
Website:	Morphy richards

I have purchased a solo microwave of morphy richards model 20 ms two and a half years back. Now the product is out of warranty.

This product is of very low quality. After warranty its body got cracked and get rusted which is very dangerous. Few days back it got sparked and fused and the front glass also broke because of this. Any mishappening could happen. Now your technician is saying that the body of microwave get painted. And the cost of glass is 2200 and said better you buy new one. Is this a solution that we bought this product just two and a half years back and it got damage. Quality of product is very low which was unexpected from your company.

I am enclosing the pictures of your product. I want you to change my product or do the needful as earliest as possible otherwise i have to take action.