Claimed

Mother Dairy Complaints & Reviews

2
Updated: May 24, 2026
Complaints 953
Resolved
359
Unresolved
594
Contacts

File a complaint to Mother Dairy

Having problems with Mother Dairy?

File a complaint and get it resolved by Mother Dairy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mother Dairy reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajpal Bisht
from Powai, Maharashtra
Dec 8, 2020
Resolved
Report
Copy
Resolved

Address: A1/105 SECTOR-17 ROHINI DELHI 110089

Dear Concern

My shop BISHT GENERAL STORE IS SITUATED AT A1/105 SECTOR 17 ROHININ DELHI 110089.

i am writing this mail after lot of fed up with supplier of Mother of Diary Milk. i am regularly watching from 10 days they are not full filling quantity of milk AND if my requirement is 1 its and supplier suppling 1/2 ltrs packed Milk and saying your have last supply so we have short of milk,
today he has not shipped full requirement and not today everyday says short of milk and if my requirement is 1 lts supply 1/2 lrs packets.

Today he says Band kardo d0 dudh lena agar main aap ko nahi de pa raha hu. these word says in presence of customer. befor today he says aapke yahan par last main sully karta hu is liya dudh pura nahi hota,

Also not diriver behavior is not well and maximum time he delivered
torn paket of milk knowingly and not give the time for checking.

PLEASE LOOK INTO THIS AND NEED YOUR CONFIRMATION.
REGARDS
BISHT GENERAL STORE
[protected]
Aug 12, 2021
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2020
Mother Dairy Customer Care's response
Hi,

Thank you for sharing all your details with us. We have raised your concern & our team will soon get in touch with you.

Mother Dairy.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Stanzin Chosnet
    from Powai, Maharashtra
    Dec 6, 2020
    Resolved
    Report
    Copy
    Resolved

    Address: Dwarka sector 16 b , beside Axis bank

    From the mother dairy shop in Dwarka sector 16B SSB Sfa quarter just beside the axis bank I purchased some stuffs along with a slab of butter which was not expired but when I came home and checked it, it had blue grey fungal growth in the whole middle part . From my point even the packing must have been changed. I was furious because it could have been in one of the child's hand not knowing that it would certainly cause food poisoning. I immediately went to complain about it but the shopkeeper was extremely rude and said that it was nothing and took the fungal part with the knife. Not only is he usually very rude to customers and not hearing the complain rather he turned to us saying that we were furious for nothing. A sorry and "I'll replace it " Would have been okay but he is over the boundary. Please look into this matter because that guy is a total rascal.
    Aug 12, 2021
    Complaint marked as Resolved 
    Mother Dairy customer support has been notified about the posted complaint.
    Verified Support
    Dec 07, 2020
    Mother Dairy Customer Care's response
    Hi,

    We regret the inconvenience caused to you.

    We request you to kindly help us with your contact details & booth number at consumer.[protected]@motherdairy.com. Our team will soon reach out to you and will resolve the concern.

    Mother Dairy Team
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hercules44
      Dec 5, 2020
      Resolved
      Report
      Copy
      Resolved

      Address: Booth No-534, Malka Ganj, Delhi - 110007 (Blk-P)

      This is regarding the Mother Dairy booth No-534 located in Malka Ganj, Delhi 110007. First of all the people in charge of booth NEVER WEAR MASK. They are a huge threat to society during this pandemic and should be penalised as per the orders given by the government.
      While asking for the token milk, they always say that the machine is broken (which is lie, as the light on the machines is clearly visible) and they fill the milk by taking the bucket from the customers and then take that bucket to the back of their shop and fill the milk and then come out and hand over the bucket to the customer. That milk is far more LESS IN QUANTITY than what should be given and is also mixed with water.
      Almost daily people argue with the person in charge to give full quantity of milk and get his machine fixed, in response the person in charge started to misbehave with elder people, women and customers and also use foul or abusive language. During this pandemic it is already difficult for people to earn money and then people like these are stealing from them and the name of Mother Dairy is getting spoiled. It is a humble request to take serious action against these people.
      Aug 9, 2021
      Complaint marked as Resolved 
      Mother Dairy customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2020
      Mother Dairy Customer Care's response
      Hi,

      Sincere apologies for the inconvenience caused to you.

      We request you to kindly help us with your contact details at the earliest and our team will resolve your concern at the earliest. We request you to kindly share your details with us at consumer.[protected]@motherdairy.com.

      Mother Dairy Team.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Petals750
        from Powai, Maharashtra
        Dec 4, 2020
        Resolved
        Report
        Copy
        Resolved

        Purchased 3 kg mother dairy cow milk from a store nearby that smelled of kerosene oil. Had written a complaint to mother dairy customer care where I was asked to share the details such as address and phone number that was done accordingly. No response since then. Have written twice. Still no response.
        Aug 7, 2021
        Complaint marked as Resolved 
        Mother Dairy customer support has been notified about the posted complaint.
        Verified Support
        Dec 04, 2020
        Mother Dairy Customer Care's response
        Dear Consumer,

        Sincere apologies for the inconvenience you had.

        We request you to kindly share your contact details & location of purchase/booth number to us at consumer.[protected]@motherdairy.com at the earliest. Our local team will soon reach out to you for resolving your concern.

        Mother Dairy Team
        Dear Consumer,

        Sincere apologies for the inconvenience you had.

        We request you to kindly share your contact details & location of purchase/booth number to us at consumer.[protected]@motherdairy.com at the earliest. Our local team will soon reach out to you for resolving your concern.

        Mother Dairy Team
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sharma_1958
          Nov 26, 2020
          Report
          Copy

          Address: Jhilmil Colony

          I am sorry to mention that the staff employed at different mother dairy booths do not accept the currency issued by RBI.

          Today at 10.15 A.M. at mother dairy booth No. 722, the staff deployed at the said booth has denied to accept the coins of Rs. 5/- and two coins of Rs. 1/- each.

          You are requested to kindly instruct the concerned employee to receive the government currency.
          Mother Dairy customer support has been notified about the posted complaint.
          Hi,

          Kindly share your contact details at consumer.[protected]@motherdairy.com.Our team will soon get in touch with you for resolving your concern.

          Mother Dairy Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            Ujjwal Bhargaw
            Nov 26, 2020
            Report
            Copy

            Address: MOTHER DAIRY BOOTH NO-755 MAHARAJA SURAJMAL MARG BLOCK E JHILMIL COLONY.

            The milk that our mother Dairy is giving here, we notice that its milk is very liquidy, we have dout that it is adding water to its milk.last there was another guy he was very well but now days there was an another mother dairy worker he was very rude and moron type guy i requested you to take inspection fastest as can.
            Mother Dairy customer support has been notified about the posted complaint.
            Nov 26, 2020
            Updated by Ujjwal Bhargaw
            The milk that our mother Dairy is giving here, we notice that its milk is very liquidy, we have dout that it is adding water to its milk.last there was another guy he was very well but now days there was an another mother dairy worker he was very rude and ### type guy i requested you to take inspection fastest as can.

            Hi Ujjwal,

            Sincere apologies for the inconvenience caused to you.

            We request you to kindly email us your contact details & our senior authorities will get in touch with you soon for resolving your concern at the earliest.

            Therefore we have raised your concern for the said booth but we request you to share your contact details with us so that we can get back to you.

            Team Mother Dairy.
            You can share your details at consumer.[protected]@motherdairy.com
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              K kuldeep
              Nov 22, 2020
              Resolved
              Report
              Copy
              Resolved

              I purchased a product from mother dairy booth dilshad garden l pocket at 9:18pm I was on my way to home I checked that he gave me fake coins in exchange of 20 rs coins I return back to booth at 9:49 the shutter was closed but I saw through gap of 5-6 inches the light was opened there was a person I called him ( the same person who gave me product and exchange) and told him to exchange fake coins he told me the booth is closed I told him the time is just 9:50 then he told me to come again next day after that I called him again he didn't answer me help me with that
              Aug 9, 2021
              Complaint marked as Resolved 
              Mother Dairy customer support has been notified about the posted complaint.
              Verified Support
              Nov 24, 2020
              Mother Dairy Customer Care's response
              Hi,

              We request you to kindly drop us your contact details at consumer.[protected]@motherdairy.com. Our team will soon get in touch with you for resolving your concern.

              Team Mother Dairy.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Varpa
                Nov 18, 2020
                Resolved
                Report
                Copy
                Resolved

                I got delivered mother cow milk 4 litre from milk basket and it taste like kerosene . I am living in Eros Sampoornam greater noida
                Aug 6, 2021
                Complaint marked as Resolved 
                Mother Dairy customer support has been notified about the posted complaint.
                Hi,

                We request you to kindly email us your contact details & location of purchase at consumer.[protected]@motherdairy.com. Our team will certainly get in touch with you and will resolve your concern at the earliest.

                Regards
                Mother Dairy Team.
                We purchased 2L from a routine vendor near our residence in I.P Extension, Patparganj area and faced the same issue. The kerosene taste remained after boiling and was also predominant in curd prepared from this particular batch of milk . We have had immense faith in the brand for so many years. It would be really unfortunate if we had to discontinue using the products of Mother Dairy because of their poor quality and mixture of toxins like kerosine. Please resolve this issue.
                Hi,

                please help us with your contact details share them at consumer.[protected]@motherdairy.com. Our team will soon get back to you and will resolve your concern.

                Mother Dairy Team
                Helpful
                Found this helpful?
                3 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  gopalsingh1974
                  from Delhi, Delhi
                  Nov 4, 2020
                  Report
                  Copy

                  Address: mother dairy booth no 357 located at Gopal Malik Park Subhadra Colony Delhi opposite Shastri Nagar

                  Mother dairy 357 employee behavior is very worst and quantity of milk is decrease every time of in one liter machine

                  Dear Madam / Sir

                  This is a complaint regarding mother dairy booth no 357 located at Gopal Malik Park Subhadra Colony Delhi opposite Shastri Nagar.
                  The behavior of this booth employee is getting worst day by day. He manipulates and decrease the quantity of milk every time for one liter Machine.

                  He had altered the machine setting for one litter milk when we ask for 7 litter milk, he press 7 button but every time he entered machine back side and change some setting to decrease the milk quantity every time

                  When I checked milk quantity at home, I shocked as it was only 6 or 6.250 Litter aprox. 0.750 Litter milk was less and its daily routine.

                  When I complaint to him, he misbehave with me an threaten me

                  You are requested please take action against booth owner and his son as soon as possible

                  Regards
                  Gopal Singh
                  [protected]
                  [protected]
                  Mother Dairy customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saurabh98789
                    Nov 2, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    The vendor of the booth no. 823 is very rude and is a fraud as I was buying milk and he told me that he does not have any change and he will not be able to give me milk when I insisted to give me milk he started abusing me. I have known this man as he fights a lot with people so I told him to keep the money and I will take the change later or will buy something else so he kept the money. The next day when I went to take the change he said that he doesn't know about any money what so ever and started to threaten me again so I went from there without saying anything else.
                    Very rude person
                    Will never buy from there
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Mother Dairy customer support has been notified about the posted complaint.
                    Dear Consumer,

                    Sincere apologies for the inconvenience caused to you.

                    We request you to kindly share your contact details with us at consumer.[protected]@motherdairy.com and our team will certainly reach out to you to resolve your concern.

                    Mother Dairy.
                    Saurabh98789's [Complaint's author] reply, Nov 4, 2020
                    I have already given you my complaint and the person you should reach out to is the booth vendor.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sonia aggarwal
                      from Gurgaon, Haryana
                      Oct 26, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      As the onion prices are soaring these days, the mother dairy booth Operator # 81053 ( Greater Kailash part 2) is black marketing the onions to the roadside hawkers and putting a Out-Of-Stock board for the local residents . On being confronted he simply refuses and says that Onion is not coming from the main branch. Please look into the matter and stop this fraud which is happening in broad day light.
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Mother Dairy customer support has been notified about the posted complaint.
                      Hi,

                      Sincere apologies for the inconvenience caused to you. We request you to kindly share your contact details with us at consumer.[protected]@motherdairy.com.

                      Regards
                      Mother Dairy Team.
                      Hi,

                      Kindly email us your contact details to us at consumer.[protected]@motherdairy.com & our team will attend you shortly.

                      Mother Dairy Team
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        charuvila pathrose Yesudas
                        Oct 17, 2020
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: BE-91 Hari nagar new delhi

                        Its been 3rd time wen safal shopkeeper at hari nagar is denied to give onions..its not written dat customer has to buy other things as well only onions cant b provided..this guy is very rude and always fight.it is not acceptable and we r not bagger we r paying
                        Shop no 651 safal store
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Mother Dairy customer support has been notified about the posted complaint.
                        Oct 17, 2020
                        Updated by charuvila pathrose Yesudas
                        Its not resolved do chk with complaint
                        Hi,

                        Kindly email us your contact details to us at consumer.[protected]@motherdairy.com & our team will attend you shortly.

                        Mother Dairy Team.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Oct 10, 2020
                          Report
                          Copy

                          Address: 266/1 Gali Rumal Wali Rampura Delhi-110035

                          I have purchased Paneer from Mother Dairy Booth No. 331 on 05/10/2020 and use same on 09/10/2020 but found Paneer defected. I have lodge complaint on 10/10/2020 your toll free no vide complaint no is 1089648. I have receive call of Anshul Gupta Area Incharge on 10/10/2020 from mobile No. [protected] regarding this and say that product has been not refunded.

                          Paneer Packing Date is 26/09/2020
                          Mother Dairy customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            Frustrated customer 125
                            Sep 24, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Today i visited aminabad rajasthali dda market opposite metro pillar no 365. There I saw the previous owner of safal mother diary booth no. 549 had illegally selling diary products after the takeover of the booth by the competent authority on the front gate of the booth.
                            Please take the necessary action at the earliest and oblige.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Mother Dairy customer support has been notified about the posted complaint.
                            Please check the image and take necessary action
                            Hi,

                            We request you to kindly share your contact details with us and our team will soon get back to you. We request you to kindly email us your details at consumer.[protected]@motherdairy.com.

                            Team Mother Dairy.
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              BhumikaPant
                              Sep 14, 2020
                              Report
                              Copy

                              Address: New Police Lines, Kingsway Camp, Delhi-110009

                              2 days back i brought a pack of rasmalai from mother dairy near my home, it was sour in taste, i informed the retailer he asked me to complaint and gave me a new pack. I consumed 2 pieces of the sour rasmalai, i am worried if it can cause any potential health problem. I tried mailing you but i got a revert to contact directly, that's when i tried calling your executive and no one answered. As a consumer i have some rights and as a producer you have duty of care towards all your customers. No one replied or called me back, is this how you treat your customers? What should i do now?
                              Mother Dairy customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ravi_30
                                Sep 13, 2020
                                Report
                                Copy

                                The Mother Diary Chach has become poisonous before the expiry date, lt has become Acid three days before expiry which is highly deplorable. Is mother diary playing with the life of the people? Is there any quality control of Mother Diary? This is highly disgusting and we all the consumers should ban Mottler product’s .

                                morality of
                                Mother Dairy customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  Nikita1801
                                  Sep 9, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  This is to bring to your notice that we have purchased 8 milk packets dated 6th september yesterday (7th september) which were completely spoiled. There were individual packets of half litre each. (Total 4 litres)

                                  Every time after we transferred the packet into a new vessel and started heating it, it started becoming sour. This is 3rd time we are facing such issue with your product.
                                  We are a regular consumer of mother dairy milk product and hence would like to bring this to your notice.
                                  Attaching few images and videos.

                                  Purchased location:- gokul village (Milk bhooth), mira road east. Thane 401107

                                  Looking forward for your quick revert.
                                  +1 videos
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Mother Dairy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 09, 2020
                                  Mother Dairy Customer Care's response
                                  Hi,

                                  Your concern has been escalated to our concerned team and they will get in touch with you on the contact details provided by you.

                                  Mother Dairy Team.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anita Murmu Soren
                                    Sep 8, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Noida

                                    I had mother dairy cow’s milk delivered from bigbasket daily today. It’s tasting as if kerosene has been mixed with it. My 3 year old already drank it.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Mother Dairy customer support has been notified about the posted complaint.
                                    Hi,

                                    Sincere apologies for the inconvenience caused to you.

                                    We request you to kindly share the booth number and your contact details via email with us at consumer.[protected]@motherdairy.com at the earliest so that our team can connect with you to do the investigations.

                                    Mother Dairy Team
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: B1/205, Tulip lemon, sec 69 , Gurgaon

                                      Today purchase milk and use by date 06.09.2020 but when i open it, it's very bed condition.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Mother Dairy customer support has been notified about the posted complaint.
                                      Hi,

                                      Sincere apologies for the inconvenience caused to you.

                                      We request you to kindly share the booth number and your contact details via email with us at consumer.[protected]@motherdairy.com at the earliest so that our team can connect with you to do the investigations.

                                      Mother Dairy Team
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Aku04
                                        Sep 4, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Sir this is to inform you that motherdairy booth no 785 in mig flat loni road shahdara
                                        This booth employee behaiour is worst day by day partially behaved with known or unknown people and mil quality is decreased every day
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Mother Dairy customer support has been notified about the posted complaint.
                                        Hi,

                                        Sincere apologies for the inconvenience caused to you.

                                        We request you to kindly share your contact details and booth number to us so that our team can reach out to you for resolving your concern. You can email us your details at consumer.[protected]@motherdairy.com.

                                        Regards
                                        Mother Dairy Team.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit