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Mother Dairy Complaints & Reviews

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Updated: May 24, 2026
Complaints 953
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359
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Mother Dairy reviews & complaints page 16

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K
K kuldeep
Nov 22, 2020
Resolved
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Resolved

I purchased a product from mother dairy booth dilshad garden l pocket at 9:18pm I was on my way to home I checked that he gave me fake coins in exchange of 20 rs coins I return back to booth at 9:49 the shutter was closed but I saw through gap of 5-6 inches the light was opened there was a person I called him ( the same person who gave me product and exchange) and told him to exchange fake coins he told me the booth is closed I told him the time is just 9:50 then he told me to come again next day after that I called him again he didn't answer me help me with that
Aug 9, 2021
Complaint marked as Resolved 
Mother Dairy customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2020
Mother Dairy Customer Care's response
Hi,

We request you to kindly drop us your contact details at consumer.[protected]@motherdairy.com. Our team will soon get in touch with you for resolving your concern.

Team Mother Dairy.
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    P
    Pragya garg
    Nov 21, 2020
    Resolved
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    Resolved

    Smell of kerosene oil in mother dairy cow milk

    Address: Crossing republik, ghaziabad

    Hi, I am pragya garg, from crossing republik ghaziabad.yesterday I purchased cow milk from mother dairy Boothno.15861, crossing republik ghaziabad and all my family members felt kerosene smell due to which I threw 2litres milk. Also, I want to complaint against attitude of booth owner as that guy is really very disgusting.If one see the date of the product, then he became so angry that he always used to say I have this product only... and...
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    V
    Varpa
    Nov 18, 2020
    Resolved
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    Resolved

    I got delivered mother cow milk 4 litre from milk basket and it taste like kerosene . I am living in Eros Sampoornam greater noida
    Aug 6, 2021
    Complaint marked as Resolved 
    Mother Dairy customer support has been notified about the posted complaint.
    Hi,

    We request you to kindly email us your contact details & location of purchase at consumer.[protected]@motherdairy.com. Our team will certainly get in touch with you and will resolve your concern at the earliest.

    Regards
    Mother Dairy Team.
    We purchased 2L from a routine vendor near our residence in I.P Extension, Patparganj area and faced the same issue. The kerosene taste remained after boiling and was also predominant in curd prepared from this particular batch of milk . We have had immense faith in the brand for so many years. It would be really unfortunate if we had to discontinue using the products of Mother Dairy because of their poor quality and mixture of toxins like kerosine. Please resolve this issue.
    Hi,

    please help us with your contact details share them at consumer.[protected]@motherdairy.com. Our team will soon get back to you and will resolve your concern.

    Mother Dairy Team
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      G
      gopalsingh1974
      from Delhi, Delhi
      Nov 4, 2020
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      Address: mother dairy booth no 357 located at Gopal Malik Park Subhadra Colony Delhi opposite Shastri Nagar

      Mother dairy 357 employee behavior is very worst and quantity of milk is decrease every time of in one liter machine

      Dear Madam / Sir

      This is a complaint regarding mother dairy booth no 357 located at Gopal Malik Park Subhadra Colony Delhi opposite Shastri Nagar.
      The behavior of this booth employee is getting worst day by day. He manipulates and decrease the quantity of milk every time for one liter Machine.

      He had altered the machine setting for one litter milk when we ask for 7 litter milk, he press 7 button but every time he entered machine back side and change some setting to decrease the milk quantity every time

      When I checked milk quantity at home, I shocked as it was only 6 or 6.250 Litter aprox. 0.750 Litter milk was less and its daily routine.

      When I complaint to him, he misbehave with me an threaten me

      You are requested please take action against booth owner and his son as soon as possible

      Regards
      Gopal Singh
      [protected]
      [protected]
      Mother Dairy customer support has been notified about the posted complaint.
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        S
        Saurabh98789
        Nov 2, 2020
        Resolved
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        Resolved

        The vendor of the booth no. 823 is very rude and is a fraud as I was buying milk and he told me that he does not have any change and he will not be able to give me milk when I insisted to give me milk he started abusing me. I have known this man as he fights a lot with people so I told him to keep the money and I will take the change later or will buy something else so he kept the money. The next day when I went to take the change he said that he doesn't know about any money what so ever and started to threaten me again so I went from there without saying anything else.
        Very rude person
        Will never buy from there
        Aug 6, 2021
        Complaint marked as Resolved 
        Mother Dairy customer support has been notified about the posted complaint.
        Dear Consumer,

        Sincere apologies for the inconvenience caused to you.

        We request you to kindly share your contact details with us at consumer.[protected]@motherdairy.com and our team will certainly reach out to you to resolve your concern.

        Mother Dairy.
        Saurabh98789's [Complaint's author] reply, Nov 4, 2020
        I have already given you my complaint and the person you should reach out to is the booth vendor.
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          S
          sonia aggarwal
          from Gurgaon, Haryana
          Oct 26, 2020
          Resolved
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          Resolved

          As the onion prices are soaring these days, the mother dairy booth Operator # 81053 ( Greater Kailash part 2) is black marketing the onions to the roadside hawkers and putting a Out-Of-Stock board for the local residents . On being confronted he simply refuses and says that Onion is not coming from the main branch. Please look into the matter and stop this fraud which is happening in broad day light.
          Aug 6, 2021
          Complaint marked as Resolved 
          Mother Dairy customer support has been notified about the posted complaint.
          Hi,

          Sincere apologies for the inconvenience caused to you. We request you to kindly share your contact details with us at consumer.[protected]@motherdairy.com.

          Regards
          Mother Dairy Team.
          Hi,

          Kindly email us your contact details to us at consumer.[protected]@motherdairy.com & our team will attend you shortly.

          Mother Dairy Team
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            C
            charuvila pathrose Yesudas
            Oct 17, 2020
            Resolved
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            Resolved

            Address: BE-91 Hari nagar new delhi

            Its been 3rd time wen safal shopkeeper at hari nagar is denied to give onions..its not written dat customer has to buy other things as well only onions cant b provided..this guy is very rude and always fight.it is not acceptable and we r not bagger we r paying
            Shop no 651 safal store
            Aug 6, 2021
            Complaint marked as Resolved 
            Mother Dairy customer support has been notified about the posted complaint.
            Oct 17, 2020
            Updated by charuvila pathrose Yesudas
            Its not resolved do chk with complaint
            Hi,

            Kindly email us your contact details to us at consumer.[protected]@motherdairy.com & our team will attend you shortly.

            Mother Dairy Team.
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              R
              Oct 10, 2020
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              Address: 266/1 Gali Rumal Wali Rampura Delhi-110035

              I have purchased Paneer from Mother Dairy Booth No. 331 on 05/10/2020 and use same on 09/10/2020 but found Paneer defected. I have lodge complaint on 10/10/2020 your toll free no vide complaint no is 1089648. I have receive call of Anshul Gupta Area Incharge on 10/10/2020 from mobile No. [protected] regarding this and say that product has been not refunded.

              Paneer Packing Date is 26/09/2020
              Mother Dairy customer support has been notified about the posted complaint.
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                F
                Frustrated customer 125
                Sep 24, 2020
                Resolved
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                Resolved

                Today i visited aminabad rajasthali dda market opposite metro pillar no 365. There I saw the previous owner of safal mother diary booth no. 549 had illegally selling diary products after the takeover of the booth by the competent authority on the front gate of the booth.
                Please take the necessary action at the earliest and oblige.
                Aug 6, 2021
                Complaint marked as Resolved 
                Mother Dairy customer support has been notified about the posted complaint.
                Please check the image and take necessary action
                Hi,

                We request you to kindly share your contact details with us and our team will soon get back to you. We request you to kindly email us your details at consumer.[protected]@motherdairy.com.

                Team Mother Dairy.
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                  B
                  BhumikaPant
                  Sep 14, 2020
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                  Address: New Police Lines, Kingsway Camp, Delhi-110009

                  2 days back i brought a pack of rasmalai from mother dairy near my home, it was sour in taste, i informed the retailer he asked me to complaint and gave me a new pack. I consumed 2 pieces of the sour rasmalai, i am worried if it can cause any potential health problem. I tried mailing you but i got a revert to contact directly, that's when i tried calling your executive and no one answered. As a consumer i have some rights and as a producer you have duty of care towards all your customers. No one replied or called me back, is this how you treat your customers? What should i do now?
                  Mother Dairy customer support has been notified about the posted complaint.
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                    R
                    Ravi_30
                    Sep 13, 2020
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                    The Mother Diary Chach has become poisonous before the expiry date, lt has become Acid three days before expiry which is highly deplorable. Is mother diary playing with the life of the people? Is there any quality control of Mother Diary? This is highly disgusting and we all the consumers should ban Mottler product’s .

                    morality of
                    Mother Dairy customer support has been notified about the posted complaint.
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                      N
                      Nikita1801
                      Sep 9, 2020
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                      Resolved

                      This is to bring to your notice that we have purchased 8 milk packets dated 6th september yesterday (7th september) which were completely spoiled. There were individual packets of half litre each. (Total 4 litres)

                      Every time after we transferred the packet into a new vessel and started heating it, it started becoming sour. This is 3rd time we are facing such issue with your product.
                      We are a regular consumer of mother dairy milk product and hence would like to bring this to your notice.
                      Attaching few images and videos.

                      Purchased location:- gokul village (Milk bhooth), mira road east. Thane 401107

                      Looking forward for your quick revert.
                      +1 videos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Mother Dairy customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 09, 2020
                      Mother Dairy Customer Care's response
                      Hi,

                      Your concern has been escalated to our concerned team and they will get in touch with you on the contact details provided by you.

                      Mother Dairy Team.
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                        A
                        Anita Murmu Soren
                        Sep 8, 2020
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                        Resolved

                        Address: Noida

                        I had mother dairy cow’s milk delivered from bigbasket daily today. It’s tasting as if kerosene has been mixed with it. My 3 year old already drank it.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Mother Dairy customer support has been notified about the posted complaint.
                        Hi,

                        Sincere apologies for the inconvenience caused to you.

                        We request you to kindly share the booth number and your contact details via email with us at consumer.[protected]@motherdairy.com at the earliest so that our team can connect with you to do the investigations.

                        Mother Dairy Team
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                          S
                          Resolved
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                          Resolved

                          Address: B1/205, Tulip lemon, sec 69 , Gurgaon

                          Today purchase milk and use by date 06.09.2020 but when i open it, it's very bed condition.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Mother Dairy customer support has been notified about the posted complaint.
                          Hi,

                          Sincere apologies for the inconvenience caused to you.

                          We request you to kindly share the booth number and your contact details via email with us at consumer.[protected]@motherdairy.com at the earliest so that our team can connect with you to do the investigations.

                          Mother Dairy Team
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                            A
                            Aku04
                            Sep 4, 2020
                            Resolved
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                            Resolved

                            Sir this is to inform you that motherdairy booth no 785 in mig flat loni road shahdara
                            This booth employee behaiour is worst day by day partially behaved with known or unknown people and mil quality is decreased every day
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Mother Dairy customer support has been notified about the posted complaint.
                            Hi,

                            Sincere apologies for the inconvenience caused to you.

                            We request you to kindly share your contact details and booth number to us so that our team can reach out to you for resolving your concern. You can email us your details at consumer.[protected]@motherdairy.com.

                            Regards
                            Mother Dairy Team.
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                              J
                              Jitu2622
                              Sep 2, 2020
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                              Address: Ber Sarai, New Delhi, 110016

                              Sir since 1 month daily i was purchasing 500 ml of milk fir the mother dairy vendor in Ber Sarai, New Delhi, 110016. Today when i went for the same the vendor had supplied me only 250 ml of milk instead of 500 ml and took the money for 500ml. When i asked him why he had done so, he just replied that i had given 500ml now i don't know why it is less. And when i asked him to refund my money, he start abusing me and had telling me that he will beat me. I am very much unsatisfied with his behavior. Please take appropriate action against the vendor

                              Thank you
                              Mother Dairy customer support has been notified about the posted complaint.
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                                R
                                Rahul kothiyal
                                Sep 1, 2020
                                Resolved
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                                Resolved

                                Address: C 4 sector 22 noida

                                The man in mother he is usinv abusing langauage with me in noida sector 22 block c mother dairy and he has not giving me any product to me and he is saying that first complain to mother dairy customer care and he is also taking milk, ice cream and dairy product from outside of mother dairy labelled product
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Mother Dairy customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 04, 2020
                                Mother Dairy Customer Care's response
                                Hi,

                                Sincere apologies for the inconvenience caused to you.

                                We request you to kindly share your contact details and booth number to us so that our team can reach out to you for resolving your concern. You can email us your details at consumer.[protected]@motherdairy.com.

                                Regards
                                Mother Dairy Team.
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                                  V
                                  Vd Anjali Sharma
                                  Aug 31, 2020
                                  Resolved
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                                  Resolved

                                  Address: Dr. Anjali Sharma, Rz-31, A Block, Roshan Vihar-2, Najafgarh, New Delhi-43

                                  Sir, i purchased 1 litre mother dairy toned milk on 29th of august 2020 from mother dairy booth located at chawla stand, najafgarh. There is so strong smell of kerosene in it.
                                  My younger brother had nausea after drinking it. Later when we used it then we got to know about the mixing. Is there some kind of adulteration or the quality is not upto mark. Please check it and refund the amount...
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Mother Dairy customer support has been notified about the posted complaint.
                                  Aug 31, 2020
                                  Updated by Vd Anjali Sharma
                                  I want a refund of this amount...
                                  Verified Support
                                  Aug 31, 2020
                                  Mother Dairy Customer Care's response
                                  Hi,

                                  Apologies for the inconvenience caused to you.

                                  We request you to kindly share your contact details and location of purchase/booth number to us so that our local team can reach out to you for resolving your concern at the earliest. We request you to kindly email us at consumer.[protected]@motherdairy.com.

                                  Regards
                                  Consumer Services
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                                    H
                                    himanshumathur
                                    Aug 27, 2020
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                                    Everyday Mother Dairy Cow milk is curding while boiling. We have tried from Sector-48 and Sector-100 booths of Mother Dairy but results are same. Cow's milk is not good for even 12 hrs. Ad per the booth person milk should be good for 24 hrs and he refused to help us or clarify bad quality of milk.

                                    Also I can see many complaints of milk getting curd in noida. There is some scam going on in the mother dairy noida.
                                    Mother Dairy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 28, 2020
                                    Mother Dairy Customer Care's response
                                    Dear Sir,

                                    We request you to kindly share your contact details and location of purchase/booth number to us so that our team can reach out to you. You can email us your details at consumer.[protected]@motherdairy.com.

                                    Mother Dairy.
                                    Aug 28, 2020
                                    Updated by himanshumathur
                                    Sector 48 and Sector 100 booth.
                                    Ph:
                                    Aug 28, 2020
                                    Updated by himanshumathur
                                    Email: [protected]@gmail.com
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                                      Rejikumar PS
                                      Aug 24, 2020
                                      Resolved
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                                      Resolved

                                      Address: Sector-1, Pushpvihar, Southdelhi. 110017

                                      I reji kumar has been purchased 6 kg milk from radha milk/paneer store from sector 01 pushpvihar, saket, new delhi on 21 august 2020. On second day i. E 23 auigsut 2020, while boiling of milk for making dye, thee kg (3) milk was broken (Fatgaya), copy of the same attached for ready reference.

                                      Therefore, kindly given the cost of milk or inplace of milk may be provided by the radha milk/paneer store at the earliest.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Mother Dairy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 24, 2020
                                      Mother Dairy Customer Care's response
                                      Hi,

                                      We request you to kindly email us your contact details and location of purchase at consumer.[protected]@motherdairy.com. And our team will get in touch with you for resolving your concern.

                                      Mother Dairy Team.
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