Mother Dairy Complaints & Reviews

I was drinking bottle cold coffee of mother dairy. In my last sip there was something that came with coffee in my mouth and hurt my tongue. I immediately realised that it was piece of broken glass and got it out of my mouth. Later when observed, i found that the bottle was broken from inside due to which there were particles of glass inside the coffee. I am sure, by mistake I have consumed some glass.
I am thinking of sending mother dairy a legal notice for the same.

I went there for buying some regular dairy product. the worker there gave
me the item. I paid and asked for the change, then he gave the coin that was not acceptable. when I asked him to replace it. he started misbehaving with
me. Some details are below;

Time: 6:00 PM
Milkshop no. 17862
Date:[protected]

Dear team, it was a pride to have a great Mother Dairy Booth at our society . The Fruits & Vegetables were always of the highest quality .

Would like to bring to your notice that off-late for the past few months, the quality of Fruits & Vegetables have gone bad .

All other items - groceries & Milk products remain a pleasure to buy.

Would like to also point out that the Staff remains to be courteous & efficient - however, the quality is certainly inferior.

Would request you to check the factual position of the Fruits and Vegetables being supplied to this Booth .
Is it of B or C grade quality being supplied at A grade rates ?
or is it the Staff at Booth are wrongly requisitioning ?

Please upgrade this Safal Booth No. 88172 to it’s old glory levels.

Sandeep Mehandroo
9494, C 9, Vasant Kunj,
New Delhi -110070

M. No. [protected]

Dear team, it was a pride to have a great Mother Dairy Booth at our society . The Fruits & Vegetables were always of the highest quality .
Would like to bring to your notice that off-late for the past few months, the quality of Fruits & Vegetables have gone bad .
All other items - groceries & Milk products remain a pleasure to buy.
Would like to also point out that the Staff remains to be courteous & efficient - however, the quality is certainly inferior.
Would request you to check the factual position of the Fruits and Vegetables being supplied to this Booth .
Is it of B or C grade quality being supplied at A grade rates or is it the Staff at Booth are wrongly requisitioning ?
Please upgrade this Safal Booth No. 88172 to it’s old glory levels.

Dear Customer Support Team,

I hope this email finds you well. I am writing to bring to your attention a distressing incident that occurred at your Mother Dairy Booth No. 70, located in Saket. On July 26, 2023, I purchased two packets of milk from the said booth, and to my dismay, both packets had already expired on July 23, 2023.

Realizing this, I promptly returned to Mother Dairy Booth No. 70 with one of the expired packets, intending to exchange it and bring the matter to the staff's attention. However, what followed was deeply troubling. Upon presenting the expired packet and explaining the situation, I faced harassment and humiliation from the staff present at the booth.

Instead of addressing my genuine concern, the staff denied that I had made the purchase from their booth and went on to subject me to abusive language and threats. This behavior was both shocking and unacceptable, leaving me feeling humiliated and victimized for merely seeking a resolution to an issue that I encountered as a customer.

I want to emphasize that both the packets of milk had clear expiry dates, and I took one for exchange to demonstrate the issue I faced. The receipt I possess further confirms my purchase from Mother Dairy Booth No. 70 on July 26, 2023.

In light of this unfortunate incident, I urgently request the following actions:

Conduct a thorough investigation into the behavior of the staff at Mother Dairy Booth No. 70, Saket, on July 26, 2023.
Provide a formal apology for the distress, harassment, and humiliation I experienced during my visit to the booth.
Replace both expired packets of milk with fresh ones or arrange for a full refund of the purchase amount.
Implement measures to ensure that such incidents are not repeated in the future, including comprehensive customer service training for your staff.
Reassure me that as a customer, I can expect a safe and respectful environment when dealing with any Mother Dairy outlet.
I must stress that the treatment I received at Mother Dairy Booth No. 70 has left me deeply disillusioned with the brand. As a longstanding customer who has always trusted in the quality and reliability of Mother Dairy products, this experience has shaken my confidence.

If appropriate action is not taken promptly and satisfactorily, I regrettably inform you that I will have no choice but to take legal action to protect my consumer rights. Furthermore, I feel obligated to share my unfortunate encounter on various social media platforms, including Twitter, to raise awareness about the issue.

I sincerely hope that Mother Dairy takes this matter seriously and addresses it with the urgency and gravity it deserves. I look forward to receiving a response within the next 5 business days, containing your proposed resolution to this unfortunate incident.

Thank you for your attention to this matter.

Sincerely,
Aman Sharma

I have raised a complaint against milk curdled before it's expire date and the complaint no. is 2207953 dated on[protected]. But today is[protected] and the issue is not resolved and over the mail also didn't get any response 😕. As per my feedback Mother dairy customer care and mail service not provide any solution.

Sir
Your booth no 772 is not responding my request and he see but not responding I several times request time is 9.50 pm
Sir kindly do necessary action at your end
Thanks and regards

This happened twice in a week that we got taste of plastic while drinking plain blue n white pack chach.

My 1 Ltr mother dairy milk destroy after boiling it's while it was with in validity date.

Thanks
Pradeep Tiwari
[protected]
Sai apartment
Sector 71, Block B2 Noida, UP-201301,
Flat No 75B

My 1 Ltr milk destory after boiling it's while it was with in validity date.

Thanks
Pradeep Tiwari
[protected]
Sai apartment
Sector 71, Block B2 Noida, UP-201301,
Flat No 75B

27.6.23, 7 am
Mother dairy booth number 15217

The shopkeeper had not check the amount he received from the customer even he is not ready to gave the change as he said no change is available.

I had paid him in cash but later on when I asked for return amount he said no such amount is given by me and did a lot of argument on this then later on I had to pay more amount for the purchase then only I get the product

I request you to look into the matter soon.

Today we boiled milk and used lemon to turn into paneer but nothing happened. We used the dahi also but milt changed color to pale.
Request to check if fraudster not mixing spurious milk packets for home delivery.

Hi,

I have purchased 1 ltr toned milk of Rs. 54 from Mother dairy booth no 135 but when i open the packet i have seen that milk is already get torn then i rushed to booth for replacement or refund but they denied telling to complain in company.

Request to please look into matter.

Thanks

The quality of milk products are so bad that it's affecting my health. They are blackining the date so that they can use expired products. The quality is so bad that the cream is made up of plastic like thing and turns yellow. I have never seen such type of cream ever. Please stop them from using such malpractices specially as they affect human health.

Dear
This is to report against all the General Merchant Shops in Old Darya Ganj area (Delhi 110002 and 110006) namely Tiraha Beram Khan, Kalan Mahal, Chandni Mahal, Turkman Gate, Chitli Qabar, Suiwalan, they are charging Rupee 1/- and Rs.2/- extra on MRP for every 500 ML and 1 L milk respectively and Rs.2/- for 100grams butter on the name of electricity consumption of refrigerators. Further they dont provide any invoice and fight with customers if we resist to pay extra charge.
Thus it is requested to do a field survey anonymously and lodge FIR against all of them.

Thanks & Regards
Suhail Khan

Noida sector 82 opposite kendriya vihar yaha par koi new person aye hai mai last 2 days say milk lene ja raha tha or yaha par subha say lekar eveving tak sharabh pite hai log or jo owner hai vo bhi or vo kal to sharabh pikar batamizi kar raha tha khub I don’t know agar aisi mother dairy hai to mai to abh twitter karke yogi sarkar ko btaunga ki mother dairy pay yeh sabh ho raha hai hamre bacho pay kya asar padega ki ek government milk shop pay hum milk lene jae ya vaha logo ki batmizi dekhe ap khud dkheio evening mei jakr car khadi hoti hai bahut ladke daru pite hai owner bhi sab very bad experience in mother dairy

Very frequently the the owner of this shop gives token milk from inside the store by choice instead of outlet machine even the time machine is working, therefore the quality of the milk is doubtful.
I request you to kindly check the quality of the milk very frequently.
The owner of this booth has maintain the unauthorized space in front of booth for selling other company products like bread, eggs, biscuits, maggi, rusk etc. of other companies. He has maintained a mini general store in front of the booth.
Today I saw that he has installed a permanent cemented pillar in front of booth, by installing this pillar the road has become very congested and has become very difficult for vehicles to move.
When I objected him about the pillar, he threaten me about this.
Video of this is attached.

Hi team
Yesterday i purchase one milk packet of 1kg which is curdling when I boiled the same
So kindly refund the same or provide new packet of the same

Dear Sir,

I want make complaint against the person Ujjwal Kumar, owner of Mother Dairy Booth 15197, Dwarka Pocket 1, Sector 1, New Delhi.

He falsely overcharged money for milk and other things and now he is denying to return or adjust with some other things.

We sometimes buy things on credit of 2-3 days and then we make the payment whenever I visit his booth.

On 26th morning I cleared all his dues till 26th April.
On 26th April we bought Matar Paneer of Rs.225.
On 27th evening we bought half kg milk for Rs.24.
Total will be Rs.249.
On 28th morning I went to his booth to clear the balance and he said your balance is Rs.456, I didn't check his register since we Trust on him and also I was getting late for the office on that day.
He charged extra Rs.207 and also not adjusting Rs.14 which was due with him, so total amount with him is Rs.221.

Next day after doing my calculations, I visited him and told him that he overcharged, but he refused to pay and adjust with other things and ready to fight.

I also asked him to check his CCTV footage for those 3 days - 26 evening, 27 morning and 28 morning...but he said he he will not check since he is right and ready to fight again.

I also request him to show the CCTV footage, and if it might be our mistake then there will be no issue but he is not showing any kind of proof in reference of why he charged extra amount from me, and continuously saying that he is correct and I am wrong.

I have no time and energy to fight with him for this cheating so I request you to guide me in this regard.

Please find the attachments of payments and my calculations, for your reference.

Dear Sir,

I want make complaint against the person Ujjwal Kumar, owner of Mother Dairy Booth 15197, Dwarka Pocket 1, Sector 1, New Delhi.

He falsely overcharged money for milk and other things and now he is denying to return or adjust with some other things.

We sometimes buy things on credit of 2-3 days and then we make the payment whenever I visit his booth.

On 26th morning I cleared all his dues till 26th April.
On 26th April we bought Matar Paneer of Rs.225.
On 27th evening we bought half kg milk for Rs.24.
Total will be Rs.249.
On 28th morning I went to his booth to clear the balance and he said your balance is Rs.456, I didn't check his register since we Trust on him and also I was getting late for the office on that day.
He charged extra Rs.207 and also not adjusting Rs.14 which was due with him, so total amount with him is Rs.221.

Next day after doing my calculations, I visited him and told him that he overcharged, but he refused to pay and adjust with other things and ready to fight.

I also asked him to check his CCTV footage for those 3 days - 26 evening, 27 morning and 28 morning...but he said he he will not check since he is right and ready to fight again.

I also told him that if he could show cctv footage, and if it is our mistake then there will be not be any issue but he is not showing any kind of proof in reference of why he charged extra amount from me.

I have no time and energy to fight with him for this cheating so I request you to guide me in this regard.

Please find the attachments of payments and my calculations, for your reference.

Thanks & Regard
Sumit Salwan