[Resolved]  Mother Dairy — consumers not able to get proper service and milk of same day purchase as coming daily twice in mother dairy vehicle at mother dairy booth no.140

Complaint date : 12.04.2020 at 9:20pm
Dear sir,
Greetings for the day!
I was using mother dairy milk for last so many years, but during lock-down period my 4litre milk was split in the evening dated 08.04.2020 on the same date of purchase of same 4 litre milk in the morning dated 08.04.2020 and the batch code of expiry written on milk packet is 09 apr 20 n x 8 m (03) (Refer to my previous complaint on dated 09.04.2020 at 9:30am), then i request mother dairy booth no.140 to provide me the same day milk of mother dairy vehicle daily coming 2 times in a day at mother dairy booth no.140, one timing is 8:00am in the morning and the other next timing is 8:00pm in the evening. After my 4litre milk split i requested mother dairy booth in-charge to provide me the same vehicle receiving date milk i. E. Today dated 12.04.2020 if i go to mother dairy booth to collect the milk he should provide me expiry batch code of milk i. E. 14 apr 20 n x (+2 days expiry written on the packet received in today's mother dairy vehicle) but he is providing me the batch code of 13 apr 20 m x1m i. E. Mother dairy booth no. 140 is providing the previous day vehicle lot. On daily basis mother dairy booth no.140 incharge is mis-behaving that either you take my this preserved milk packets of yesterday vehicle or go back to other place as mother dairy booth no.140 has not ordered today milk in today vehicle neither in the morning nor in the evening.
The local selling vendors at nearby places is giving the amul milk having +2days batch code on the packets. Now i am not purchasing the mother dairy milk from the mother dairy booth no.140 as he is not providing me the services and requirement of same day vehicle milk. This is happening on everyday basis during lock-down period. You can personally audit and see the behavior or response of mother dairy booth in-charge either himself or his son behaving rudely and tell that milk is not available in today's vehicle and milk is not ordered. Now daily i am preferring to buy the amul milk from local supplier having the batch code of +2 days from the same day vehicle delivery on daily basis. I would recommend mother dairy to close the booth if mother dairy is not able to maintain or provide services as per customer needs. I will always remember the mother dairy team for not providing good services to customers during lock-down period.

Regards

Kapil mohan
B-5&6
Vasant kunj
New delhi
[protected]